Job Description:

Job Description

Follows established written procedures and guidelines, provides standard reporting and analytical support. Uses established techniques, analyzes and resolves a wide variety of moderately complex operations problems and initiatives including transactions that require special handling and/or exception handling. Employees in this role typically have a college degree (Associates or higher) or comparable work experience.

Job Responsibilities:

•Ensuring all Client Margin Calls covered on a daily basis.
•Dealing with Client Trade & settlement queries on daily basis.
•Investigation and resolve of any margin call discrepancies.
•Identify and escalate fails in a timely and accurate manner to Credit/Risk.Management, Collateral Risk Management and Operations Management.
•Requesting / Booking of FX transactions for all client base.
•Dealing with collateral bookings & releases, Pledged & Lodged.
•Responding to client inquiries, and when needed, coordinate with the appropriate Front/Middle Office as well as the core processing area in order to facilitate resolution.
•Developing a complete understanding of Bank policies and departmental controls and procedures.



Required Skills

• Experience in financial markets- Exchange Traded Derivatives and Futures and Options a plus
• Confident in facing off to senior stakeholders across the business (including Sales, Trading, Product Control, Credit and Legal).
• Strong controls background with previous experience of implementing and maintaining key business controls.
• Excellent verbal and written communication skills.
• Ability to Meet Deadlines.
• Organizational Skills with Special Emphasis on the Ability to Prioritize Responsibilities.
• Analytical and strong problem-solving abilities.
• Attention to detail, delivering high quality output.
• Experience within Financial Services / Banking industry.

Desired Skills

•Graduate with a financial degree.
•Will consider experience in Finance, Risk Management and Treasury.
•Familiarity with listed FFO and OTC Derivatives lifecycle Skills / Aptitude.


Other Qualifications:

• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
• Excels in working among diverse viewpoints to determine the best path forward.
• Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner.
• Commitment to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.

Shift:

Hours Per Week: