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Global Financial Crimes Specialist /Project Manager

Bank of America

Bank of America

Accounting & Finance, Operations
Charlotte, NC, USA · United States · Remote
Posted on Tuesday, April 16, 2024

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
The Global Financial Crimes (“GFC”) Project Specialist/Project Manager provides performance management support for GFC Investigations. This job is responsible for supporting centralized support across GFC which could include vendor management, procedures management, process management and governance / oversight management. Works closely with the GFC Manager and or business champions.

The GFC Specialist/Project Manager is responsible for supporting enablement and change related programs that drive high-impact process improvement across GFC and beyond. Fosters a continuous improvement mindset by enhancing project/process management skills & capabilities.

Job functions include:

  • Responsible for planning, organizing, monitoring and controlling projects using appropriate tools and techniques to ensure efficient and effective project completion.
  • Manages design or redesign of processes or projects using Six Sigma methodologies. Integrates best practices with process design to ensure continuous process improvement. Builds action plans and drives execution.
  • Effectively communicates with leaders, managers, peers and business partners on deliverables, timelines and support needed.
  • Executes defined project tasks through tracking of deliverables and their statuses, developing project plans, and measuring progress against ongoing key performance indicators.
  • Leads and plans projects using appropriate tools and techniques, including Technology platforms used by client facing employees, change management tools, and risk and issue management tools to ensure efficient and effective project completion.
  • Reports on an overall integrated delivery plan, raising any risks, developing a mitigation plan, and escalating issues appropriately to respective stakeholders.
  • Enthusiastic, energetic, determined, and positive work ethic.

Required Qualifications:

  • 5 or more years of Financial Crimes and/or experience managing formal projects (relevant project management/change management work experience)
  • Experience with and strong knowledge of business process management methodology
  • Strong and effective communication and presentations skills, verbal and written
  • Ability to solve complex problems through root cause analysis, management by fact and collaboration across wide constituency
  • Solutions oriented - utilize critical thinking skills / business acumen and resources to make sound business decisions and reduce risk
  • Ability to work in a fast-paced environment; often with a high degree of ambiguity and prioritizing manage multiple priorities
  • Highly organized and able to effectively multi-task
  • Proficient Microsoft Office products (Word, Excel, PowerPoint, Visio)
  • Proficient using Change Mgmt technologies

Desired Skills:

  • Comfortable navigating through difficult, complex, or ambiguous situations
  • Tableau and SharePoint design skills
  • Certifications: ACAMS – Association of Certified Anti-Money Laundering Specialist
  • Green Belt or Black Belt certified


1st shift (United States of America)

Hours Per Week: