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Audit Manager - Quality Assurance Reporting and Analytics

Bank of America

Bank of America

Data Science, Quality Assurance
Atlanta, GA, USA · Dallas, TX, USA · Charlotte, NC, USA · United States · Remote
Posted on Wednesday, June 19, 2024

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for overseeing assigned areas of audit work acting as an Auditor-in-Charge (AIC), and executing on the audit strategy for Lines of Business (LOBs). Key responsibilities include driving risk-based auditing by defining scope and test procedures to evaluate the control environment in conformance with audit policies, assessing issues for business impact and recommending severity ratings, drafting audit reports, and managing business partner relationships. Job expectations include fostering an inclusive work environment, and mentoring team members.

Reporting to a Director, this role is responsible for providing independent and objective assurance to improve the organization’s operations and compliance with key regulations by evaluating the effectiveness of risk management, control, and governance processes. This role will lead audit teams in performing independent testing of high profile, enterprise-wide focus areas, which will provide opportunities to further develop subject matter expertise in specialized areas that are in high demand. Audit teams work alongside the Treasury, Finance, and Risk divisions to conduct reviews of the Company’s liquidity risk management, interest rate risk management, asset liability management practices.


• Executes audit strategy for the sound application of risk-based auditing by defining audit scope and audit programs, and drafting audit reports leveraging automation and innovative methods in a timely and high quality manner

• Acts as Auditor-in-Charge (AIC) by overseeing audit testing and ensuring it is executed in a timely manner and conforms with quality standards, audit policies, and procedures

• Assesses impacts to business processes, controls, and strategies to provide recommendations on severity ratings and escalate broad themes or trends accordingly based on existing business knowledge

• Exercises intellectual curiosity and judgment to effectively influence and challenge management to improve the control environment and drive continuous improvements on audit

• Oversees a team of associates and provides day-to-day mentoring and guidance and fosters an inclusive work environment

• Maintains business partner relationships, primarily with line management, to develop business knowledge

• Exercises sound knowledge of product, business, and technical expertise to effectively challenge management to improve the control environment

  • Monthly Reporting
  • Audit Committee Reporting
  • Creation and maintenance of QA Core Review templates
  • Develop and maintain data analytics and automation

The Quality Assurance Team is responsible for ensuring that Corporate Audit activities comply with internal policies and procedures, as well professional standards set forth by industry and regulatory institutions. Responsibilities include but are not limited to:

  • Support the QA team and leaders in meeting plan commitments through reporting, analysis and ongoing governance routines.
  • Deliver timely and accurate reporting to support regulatory requirements, including quarterly Audit Committee reporting. This includes reviewing and maintaining data at the legal entity level, analysis and commentary on key metrics, summarizing audit results and supporting the QA annual audit planning process.
  • Work with QA Director and Senior Leadership to co-ordinate and manage requests from multiple stakeholders.
  • Monitor key metrics measuring performance of the QA team and investigate and report on areas of deficiency
  • Review work of other team members to ensure accuracy of data and high standard of commentary
  • Contribute to ongoing initiatives to standardize, streamline and automate reporting to drive efficiency
  • Ad hoc project work, involvement in regulatory exams and preparation of presentations
  • Works with team and shares challenges and learnings from QA reviews, and also provides inputs for automation and simplification.
  • Fosters a positive and inclusive work environment.

Required Qualifications:

  • Bachelor’s degree required
  • 7-10 years in Audit
  • Experience of complex reporting, including the creation of presentations for delivery to Senior Leaders
  • Strong internal audit experience
  • Good understanding of the key business processes, risks and controls
  • Strong interpersonal, leadership, and communication (both written and oral) skills
  • Strong strategic and process thinking abilities; takes a broad perspective and makes connections
  • Critical thinker, high energy and intellectual curiosity
  • Proactively looks for opportunities, solutions and process improvements, manages projects, including contracting, milestones and task management, resources, risks/dependencies
  • Results driven, outcome-oriented leadership style with a high degree of energy and work ethic that suggests personal drive and dedication
  • Excellent analytical skills, including ability to extract, analyze and interpret large data sets
  • Able to produce high quality, accurate output under tight timeframes
  • Excel and PowerPoint skills
  • A high level of attention to detail
  • Ability to build partnerships across a global Audit
  • Organized and able to manage workload efficiently

Desired Qualifications:

  • Reporting and data analytics experience
  • Alteryx
  • SQL Coding
  • Python


• Internal Audit Review

• Issue Management

• Risk Management

• Audit Planning

• Analytical Thinking

• Project Management

• Relationship Building

• Business Acumen

• Coaching

• Written Communications

• Automation

• Technical Documentation

• Attention to Detail

• Critical Thinking


1st shift (United States of America)

Hours Per Week: