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Global Markets Operations Asset Services Markets Support Analyst

Bank of America

Bank of America

IT, Customer Service, Operations
Posted on Monday, June 24, 2024

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Summary

Come join the exciting world of Corporate Actions where you will play an integral role in the most dynamic part of the Global Markets lifecycle. Asset Services works with market makers, traders, custodians, depositories, agents, regulators and data vendors. We support large multi-national clients through high volume trading products like equities, fixed income, prime brokerage and wealth management. At Bank of America, our team of experts supports hundreds of thousands of annual Corporate Action events for thousands of clients with values in the trillions of dollars. Asset Services is a fast paced Operations where time is of the essence and the accuracy and timeliness of what we do directly impacts our clients and the Global Markets. The AMRS Corporate Actions Notifications analyst will perform functions related to voluntary corporate actions (mergers, exchanges, tender offers, subscriptions) for 10 different legal entities within Bank of America and across AMRS / EMEA and APAC. The analyst will be responsible for creating event notifications using mutliple applications, partnering with our Corporate Actions Contact Center to ensure we provide platinum service to our FA's and clients within GWIM. The role requires outstanding attention to detail, time management as deadlines can not be missed on notification of expiring events, excellent communication skills (both verbal and written) with our internal and external stakeholders and the ability to work under pressure and in a team environment.

Job Description

This job is responsible for providing operational support for securities, loans, exchange traded derivatives and over the counter derivatives across multiple lines of business through the lifecycle of a trade. Key responsibilities include handling trading and operational activities before deadlines, maintaining internal systems and providing operational support to internal partners. Job expectations include maintaining a high degree of accuracy with customers and data to ensure compliance with regulations and policies.


  • • Performs set-up and maintenance of core data across client, account, instrument, and agreement data, and oversees data quality within key data platforms
    • Ensures transactions are completed in an accurate and timely manner
    • Provides operational support for one or more activities within the lifecycle of a trade, including trade processing, trade settlement, accounting and reconciliation, lifecycle events, and collateral management
    • Conducts daily monitoring of client trading activity across multiple markets, servicing clients' needs
    • Completes accurate, timely clearing and settlement of trades with internal and external counterparties, including reconciliation management and governance of trade fails and breaks
    • Performs tasks accurately during high volume periods in a team environment
    • Identifies and flags potential risks in a timely manner

Required Skills: (Must have these skills to be minimally qualified)

  • Basic to Intermediate Excel skills.
  • Excellent verbal and written communication skills.
  • Strong organizational skills with high attention to detail.
  • Strong analytical, critical and forward thinking skills.
  • Strong time management skills.
  • Ability to multi task in a fast paced environment.
  • Ability to work well within a team and independently.
  • Ability to learn and adapt to on the job training.
  • Strong attention to detail with a pro-active approach.
  • General understanding of markets and how they operate.
  • Attention to detail - the team manages billions of dollars per month with the expectation to be 100% accurate, 100% of the time.
  • Ability to learn various new systems [how to navigate and interpret


1st shift (United States of America)

Hours Per Week: