Job Description:

Job Title: Reference Data Management Operations Analyst

Corporate Title: Officer

Location: Dublin

Company Overview:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Location Overview:

Our Central Park office in Leopardstown, boasts modern facilities based in Dublin’s premium business park. With an onsite gym and staff restaurant, all your daily needs are conveniently catered for. Travel options include the LUAS network and the Central Park shuttle service between Dublin City Centre and Central Park. We also provide tax saver tickets as part of our award-winning benefits package, which means getting to work has never been so easy.

Role Description:

Reference Data Management is responsible for Client Entity, Account and Product static data set up and maintenance across multiple platforms and products globally. Reference Data Management associates play a fundamental and influential role in driving the execution of strategic change initiatives, providing leadership, point of escalation, and subject matter expertise for our business and operations partners. Our department is constantly changing and evolving, and we play a significant role in regulatory, technology, and operational excellence- driven changes.

Responsibilities:

• Develop deep product and operational knowledge of account onboarding and maintenance across multiple products and jurisdictions within global markets for institutional clients.
• Deliver on strategic change commitments that will drive automation and self-service for account and SSI onboarding and maintenance requests.
• Provide change management support for BAU initiatives, regulatory driven change, and technology decommissioning.
• Explore methods to enhance processes, further reduce risks, and boost client satisfaction.
• Engage in cross-team collaboration and gaining exposure to diverse product lines.
• Research and resolve key business and risk problems while partnering with compliance, technology and operations.
• Stakeholder management with Line of Business and Operations contacts.

What we are looking for:

• A good understanding of the importance of data accuracy and integrity, with experience in a data driven role.
• A keen attention to detail and process driven mindset to drive change in the organisation.
• Mature communication skills and ability to present complex information to all levels of the organisation.
• Self-motivated with ability to work independently to define and implement organizational strategy.
• Knowledge of core lines of business within a large banking organisation.

Skills that will help:

• Strives to bring new thoughts and ideas to teams to drive innovation and unique solutions.
• Excels in working among diverse viewpoints to determine the best path forward.
• Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner.
• Commitment to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
• Believes in value of diversity so we can reflect, connect, and meet the diverse needs of our clients and employees around the world.
• Proficient with Microsoft Office Suit (Word, Excel, PowerPoint).

Benefits of working at Bank of America

Ireland

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
• 20 days of back-up childcare including virtual tutoring and 20 days of adult-care per annum
• Ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, specified illness cover etc
• Use of a flex fund to use towards benefits
• Access to free counselling through an Employee Assistance Programme and virtual GP services
• Opportunity to donate to charities of your choice directly through payroll and the bank will match your contribution
• Opportunity to join our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland’s most iconic cultural institutions
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area

Bank of America

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer, and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.