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Consumer Product Strategic Analyst II - Global Ops

Bank of America

Bank of America

IT, Product, Operations
Newark, DE, USA · Charlotte, NC, USA · United States · Remote
Posted on Oct 22, 2024

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for performing complex analysis and modeling to minimize loss exposure and negative impacts to the customer experience. Key responsibilities include utilizing a variety of systems such as Excel, SAS, SQL, Tableau, and other relational data bases to provide analytical support on strategies and ensure goals are met. Job expectations include evaluating data to assess potential fraud risk and create mitigation strategies.

Responsibilities:

  • Analyzes and interprets large sets of raw data to recommend ways to help the business achieve desired outcomes and make informed business decisions
  • Defines, gathers, analyzes, and interprets data using applications and technologies to forecast future trends and communicates to leaders and partners the statistical analysis results and predictions
  • Coordinates the production of product performance reports and updates for senior management

Required Qualifications:

  • Experience as Data Analyst/Process Design or similar role in financial services industry
  • Effectively collaborate with team members, customers, and subject matter experts to clarify requirements and complete user acceptance testing. Talent for combining business acumen with analytical skills, interpret large amounts of data, synthesize multiple analysis into a coherent message, and translate into actionable insights.
  • Ability to manage multiple priorities and meet project delivery dates.
  • Expertise in two of the following skills:
    • JavaScript
    • VBA/Excel
    • Power Query Python
    • SQL
    • Alteryx
    • SharePoint Designer

Desired Qualifications:

  • Knowledge of Agile methodology
  • Understanding of Global Operations Business

Skills:

  • Business Intelligence
  • Data and Trend Analysis
  • Fraud Management
  • Monitoring, Surveillance, and Testing
  • Research
  • Business Analytics
  • Data Quality Management
  • Data Visualization
  • Problem Solving
  • Written Communications
  • Analytical Thinking
  • Collaboration
  • Critical Thinking
  • Innovative Thinking
  • Oral Communications

Shift:

1st shift (United States of America)

Hours Per Week:

40