Job Description:

Job Title: Global Payments Solutions Transformation Project Manager

Corporate Title: Vice President

Location: London, Bromley or Chester

Company Overview

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Global Payments Solutions Group

Bank of America’s Global Payments Solutions (GPS) business is hiring. Our focus on combining cutting-edge technology with innovative solutions, means we consistently deliver exceptional results for our clients.

Do you want to be part of our award-winning team? We are proud to:

• Be a leading finance provider of treasury and cash management solutions

• Deliver for over 100,000+ clients globally, including over 73% of the Global Fortune 500

• Be at the forefront of delivering treasury solutions across all segments and all industries, from middle-market businesses to the world’s largest corporate and financial institutions

• Provide a personalised service for our clients, backed with high-tech for their liquidity management, payments and receipts, trade and supply chain finance and FX and commercial card services

We want to hear from you if you are:

• A highly-motivated individual

• Has a client-centric focus who can advocate on their behalf

• Can challenge the status quo

• Collaborate with peers as well as having the ability to influence the conversation with diverse points of view

• Innovative with forward-thinking ideas

Role Overview

You will be responsible for managing cross-functional and/or inter-departmental programs or projects for GPS products. Key responsibilities representing Product Management interests and partnering with the business to deliver one or more significant transformation initiatives which have broad impacts across numerous business functions. Job expectations include overseeing one major project, as well as additional smaller projects, driving the project team to deliver targeted objectives, using appropriate tools to support project methodology, and acting as an interface to client-facing and other internal stakeholders.

Responsibilities

Responsibilities include, but are not limited to, the following:

• Direct management of the planning, execution, and deployment of major change initiatives across GPS Product.

• Ensures that Product requirements and associated project decisions are appropriately identified, agreed, documented, and monitored to ensure that the business objectives are delivered.

• Oversees the execution of defined project tasks through tracking of deliverables and their statuses, developing project plans, and measuring progress against ongoing key performance indicators.

• Drives project plan actions as directed by senior executives.

• Manages risk due to change and proactively escalate issues and drive solutions to reduce risk from change and ensure transparency of all stakeholders.

• Plans and organises projects using appropriate tools and techniques, including Technology platforms used by client facing employees, change management tools, and risk and issue management tools to ensure efficient and effective project completion.

• Navigates across various Lines of Business and partner organizations, including Technology and Risk, leading them to negotiate decision making for efficient and effective resolution.

• Develops, maintains, and reports on an overall integrated delivery plan, raising any risks, developing a mitigation plan, and escalating issues appropriately to respective stakeholders.

• Ensures compliance with all Enterprise Change Standards and Corporate requirements, policies, and procedures.

What we are looking for

• Strong experience of end-to-end project management, ideally in transformation projects which have end-user impact.

• Experience of working collaboratively with a range of business functions, such as Technology, Servicing, Operations, Fulfilment, Marketing, Legal and Compliance.

• Knowledge of Product Management and/or Product Development, ideally having worked as part of or in close partnership with a Product Management function.

• Understanding of transaction banking solutions and varied client deployment models.

• Must be strongly proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio, MS Project) and SharePoint.

• Strong decision-making skills with an assertive and proactive communication style.

• Must have excellent organisational skills and be able to handle multiple tasks to meet extremely compressed deadlines.

• Enthusiastic, energetic, determined, and positive, able to work efficiently in a high pressure, fast changing environment.

• Ideally Project Management Professional Certified.

• Curious, self-starter and eager to learn. Comfortable working with a high level of autonomy.

Benefits of working at Bank of America

UK

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner

• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons

• 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum

• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc.

• Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services.

• Access to an Employee Assistance Program for confidential support and help for everyday matters

• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution

• Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK’s most iconic cultural institutions and exhibitions.

• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.

Bank of America

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.