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What We Need

The Associate Director of Data Governance & Analytics Success will be a key leader in executing BCBSMA’s data & analytics strategy of becoming a data driven organization. For BCBSMA to be successful in it’s strategy and mission, it is extremely important to ensure data across the organization is of highest quality and trustable, and analytic teams can rely on the data for decision making and insights generation.

In this role, you will develop and execute Enterprise Data Governance strategy. You will also lead analytics success team to drive adoption of technology and data products for analytics, reporting, and AI/ML use cases. This highly visible position will require exceptional leadership skills, strong collaborative attitude, effective strategy development, and deep technical acumen.

This role is eligible for our Flex persona.

Your Day to Day

• Lead cross-divisional committee and stakeholder forums to orchastrate and communicate data governance functions.
• Implement technology solutions to enable robust data lifecycle management, improve data quality and standards, and self service analytics.
• Manage enterprise MDM solutions as primary business owner in collaboration with data stewards.
• Closely collaborate with risk, legal, security, compliance, audit, and operations teams for data sharing, data security, and audit controls.
• Develop and evolve the data catalog & business glossary for all data & analytics domains across the organization in partnership with data product owners and data stewards.
• Integrate data governance part of business planning, portfolio execution, and analytics operations for consistency, reusability, and appropriate use of data products.
• Define and socialize strategic roadmap, policies, and collaborative practices in close partnership with cross divisional stakeholders.
• Develop and deliver trainings and analytics success programs to enhance data literacy, tool competencies, governance, and promote a data-driven culture.
• Capture and promote awareness of data’s value across the organization.
• Develop & deliver analytics success programs to enable govered self-service analytics across the organization for business to put data to use quickly, reliably, and safely.
• Partner with peers, business leaders, and analytics users across the organization to uncover, understand, and integrate evolving needs of data governance.

We’re Looking for:

• Deep knowledge of healthcare data domains including (but not limited to) enrollment, account, claims, providers, products, digital, clinical, financial, and wellness data.
• Excellent understanding and leadership experience in data management, data governance frameworks, and best practices in data design and architecture including working knowledge of data cataloging platforms like Informatica, Collibra.
• Experience with cloud based technology stack for data and analytics platforms covering data visualization, data engineering, and data storage/access.
• Strong understanding of the concepts and process of designing and leading education and training programs for a wide array of data user personas.
• Proven people management experience with managing mix of contractors and FTEs reporting members in the team.
• Collaborates with peers, leaders, and business stakeholders for making analytics users successful in their goals.
• Adopts and helps others to adopt changing needs of the organization in data & analytics landspace.
• Establish, track, and socialize KPIs and outcomes reflecting data usage, value of data products, and analytics enablement across the organization.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties.

What You Bring:

• Bachelors degree preferred
• 10+ years of experience in data, analytics and data science, business intelligence, data governance, or related roles.
• 5+ years of experience in healthcare
• 5+ years of experience in leadership and people management

It is our mission at Blue Cross Blue Shield of Massachusetts to foster a culture that enables associates to do their best work while living happy and healthy lives. That's why we offer you a variety of ways to support your best physical, emotional, financial, and social well-being. For more information on our benefit offerings, visit https://careers.bluecrossma.org/us/en/benefits

#LI-Hybrid

Minimum Education Requirements:

High school degree or equivalent required unless otherwise noted above

Location

Time Type

The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.

This job is also eligible for variable pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

WHY Blue Cross Blue Shield of MA?

We understand that the confidence gap and imposter syndrome can prevent amazing candidates coming our way, so please don’t hesitate to apply. We’d love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, , your perspectives, and your experiences. It’s in our differences that we will remain relentless in our pursuit to transform healthcare for ALL.

As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our Company Culture page. If this sounds like something you’d like to be a part of, we’d love to hear from you. You can also join our Talent Community to stay “in the know” on all things Blue.

At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. For more information on how we work and support that work/life balance visit our "How We Work" Page.