The Director, Solutions Marketing must be passionate about the value of child care services and the needs of the customer to support customer-facing teams and will direct that passion into positioning, messaging, and storytelling, across a variety of content, that will result in tools that customer facing teams use to drive new customer growth, and client retention and growth. A key part of the Growth Team supporting the commercial adoption of our Family Solutions and child care centers, the director will work directly with Client Services, Client Relations, Growth Enablement, Consulting, and Marketing and Business Development teams. This position has significant visibility with senior leadership and is integral to driving the growth of Bright Horizons’ business-to-business services.

What you will be doing:

• Demonstrate strategic ability to understand HR talent trends, particularly as they impact large organizations, benefit buyers, the importance of child care and family support services to talent and benefit strategies, and translate them into a differentiated cogent story that can be leveraged across a variety of sales and client relations situations

• Working with the sales team, draw the bridge between the broad marketplace benefit knowledge into a client specific marketing strategy to nurture new business and raise retention of existing clients.

• Using strategic and creative ability, via narrative and visual forms, tell Bright Horizons’ market leading services story and its impact on large organizations

• Collaborate cross-functionally within the Growth Team, including Client Services, Client Relations, Growth Enablement, Consulting, Marketing, Business Development, and leadership, to gain alignment on the overall story, and its permutations, to effectively and efficiently create the content that is used to communicate to customers

• Collaborate with Growth Enablement to continuously improve the link between winning strategies and local intelligence between Home Office and Client Services and Client Relations.

• Partner with Client Services and Client Relations to gain direct exposure to customers to ensure the stories and content are always aligned to the market’s needs

• Work with content creators and designers to develop and deliver the stories and content scaling the winning marketing strategies across all platforms

• Ensure effective adoption and use that is measurable to continuously improve what is created.

What we hope you will bring to the role:

Bachelor's Degree - Required

Master's Degree - MBA - Preferred

7 to 10 years of experience related to product marketing, sales enablement, field marketing, preferably in a services organization - Required

Writing sample required as a part of interview process

Additional Job Requirements

• Strong interpersonal skills and the ability to work cross-functionally at all levels of an organization

• Demonstrable customer-facing skills with the ability to engage customers to share their strategies and buying needs

• Strong communications skills, written and verbal

• Exceptional presentation skills

• Demonstrated ability to guide content creators and designers from concept to execution

• Strong relationship building skills with customer facing teams and a passion to be integral to their success

The range of compensation listed here or that may be discussed in the interview process is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.

Life at Bright Horizons:

Our home office employees support all facets of our business — and no matter which department you join, you’ll be part of a passionate team doing work that makes a difference in the lives of children and families.

Our people are the heart of our company. Because we’re as committed to our own employees as we are to the clients we serve, our collaborative workplaces are designed to grow careers and support personal lives. Here, you’ll find traditional perks (health insurance, 401(k), PTO, and flex spending) plus childcare discounts, education assistance, and so much more. Join us to experience how we support our people to realize their passion, possibilities, and purpose both at work and at home. All in a workplace where you can be you. Come build a brighter future with us.

HAVING TECHNICAL ISSUES WITH YOUR APPLICATION?

Contact us at bhrecruit@brighthorizons.com or 855-877-6866

Bright Horizons is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Bright Horizons complies with the laws and regulations set forth in the following EEO is the Law Poster: EEO – English and EEO – Spanish along with information on the Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).

Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.