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Sr. Operations Analyst - Alternative Investments

Citizens Bank

Citizens Bank

IT, Operations
United States
Posted on Thursday, January 11, 2024

Job Description

ClarfeldICitizens Private Wealth headquartered in Westchester, New York, with 13 regional offices across the country, is a leading wealth management firm. For more than three decades Clarfeld’s team of CFAs, CPAs, attorneys and CFP®s provide full investment and wealth management services; comprehensive income tax and estate tax planning, structuring, compliance and governmental representation capabilities; and highly personalized concierge family office services. Clarfeld offers innovative solutions crafted for the sophisticated needs of high-net-worth individuals, families and foundations and has cultivated long-lasting client relationships through multiple market cycles. Clarfeld presently manages and advises on over $17 Billion in assets; offering a wide scope of services, expertise and research, while intimately focusing on each client’s unique circumstances.

The senior operations person will have day-to-day processing responsibility for the Alternative Investment Platform. They will be part of the initial build participating in the creation of written operational procedures outlining the “how” for Advisors and Clients. The role will be managing the processes of onboarding managers, investors, KYC/AML requirements, Bank and SEC regulatory reporting, Fund Audits, and Client Reporting.

This direct report to the Lead Manager will liaison with Compliance, Operations, and the Advisors continuously. Process workflows will be documented and maintained by this senior operations person. Change Management will be a formal process managed by this role and adhered to ensure a high standard of care is followed for Advisors, Clients and External Managers.

This person will build the initial infrastructure workings with internal and external constituents to ensure the capacity to become a multi-billion AUM platform integrated into the Wealth Platform. The senior operations professional will be working closely with technology to automate as much as possible based on priority, budget, and demand from the client base.

Primary responsibilities include

  • Responsible for onboarding approved external managers to the platform
  • Responsible for the Subscription/Redemption processes for Clients investing in Alternative Products.
  • Responsible for addressing KYC/AML and all regulatory elements for Clients.
  • Responsible for creating and maintaining the Operational Procedure Manual for all critical operational processes.
  • Liaison with Compliance and Risk Management.
  • Escalate unresolved issues to the Lead Manager for review and closure in a timely manner.
  • Responsible for managing the Audit/Tax Firm relationships to ensure tax reporting is executed efficiently.
  • Responsible for Operational Change Management.
  • Responsible for performance being provided on each of the Alternative Investment Products

Qualifications, Education, Certifications and/or Other Professional Credentials

  • Experience with Operational Process for Alternative Investment Products.
  • Excellent organizational and interpersonal skills.
  • Excellent client service and communication abilities.
  • Bachelor’s Degree preferred.
  • Excellent verbal and written communication skills.
  • 3-5 years minimum experience with Alternative Investment Operations.
  • Experience at an Accounting firm preferred.
  • Experience working with Subscriptions and Redemptions preferred.
  • Knowledge of the Private Fund Rules which have been updated in 2023 preferred.
  • Knowledge of KYC, AML, and SEC Requirements preferred.
  • Experience working on implementation projects at a large organization is important.
  • Experience with performance calculations for Private Funds.

Hours & Work Schedule

  • Hours per Week: 40
  • Work Schedule: M-F