The Risk Analytics Sr Analyst is responsible for preparation of Fraud Operations reporting and analytics, developing code based on business requirements, enabling newer reporting automation, and provide analytical insights and recommendations enabling time sensitive business decisions.

The Sr Analyst will also partner and collaborate with cross functional teams to achieve objectives, assist in special projects and ad-hoc assignments upon request.

The role will also require demonstrating the ability to collect, organize, analyze, and disseminate significant amount of information with attention to detail and accuracy.

Primary responsibilities include:

• Gathering data to develop dashboards and visualization reporting
• Performing routine, complex analytical review of data include customer data and review for fraud/risk activities and perform moderately complex analysis to identify and resolve process level issues.
• Performing ad hoc analysis and reporting and collaborate with management and/or project team stakeholders.
• Ensure the consistent and timely production of management and exception reporting as well as analysis of data for leadership.
• Prepare and analyze complex data while also resolving data issues and discrepancies for reporting.

Required Skills/Experience:

• 1+ year of experience in reporting and analytics, including building dashboards
• Intermediate to advanced working knowledge of SQL, SAS programming, Python, dashboard and reporting tools viz – Tableau, WebFocus, PowerBI, Alteryx and/or other reporting tools.
• Exposure to qualitative and/or quantitative datasets
• Strong ability to learn new tools and software
• Understands key business drivers; uses this understanding to accomplish own work
• Critical and analytical problem-solving skills

Preferred Skills/Experience:

• Exposure to job automation schedulers like Autosys and/or others
• Fraud experience

Hours and Work Schedule

Hours per week: 40

Work Schedule: 8:00am - 5:00pm, Monday - Friday

Pay Transparency

The salary range for this position is $77,868 - $116,802 per year. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.

Equal Employment Opportunity

At Citizens, we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

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Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.