Real Time Social Creative Strategist

We’re seeking a highly motivated and detail-oriented Real Time Social Creative Strategist to join our Enterprise Content and Social team, supporting the fast-paced creative needs of our Private Bank and Private Wealth business. This role will be responsible for partnering with the team to strategically create social and digital assets that will go live in real time. The role is ideal for a go-getter who thrives in a dynamic environment, can juggle multiple priorities, and is passionate about delivering high-quality, on-brand creative under tight deadlines.

Key Responsibilities

• Creative Design & Execution
  • Design and deliver quick-turn creative assets across digital and social platforms, templates, scalable formats, and internal communications.
  • Ensure brand consistency while tailoring creative solutions to meet the specific needs of Private Bank and Private Wealth audiences.
  • Collaborate with the in-house creative team to stay aligned on brand guidelines and contribute to ongoing design updates.
• Strategic & Creative Thinking
  • Apply a solution-oriented mindset to design challenges, offering strategic recommendations that enhance content effectiveness and visual impact.
• Collaboration & Stakeholder Engagement
  • Collaborate closely with content strategists, marketers, and business stakeholders to transform complex financial concepts into compelling visual stories.
  • Build and maintain strong relationships with internal partners, serving as a trusted and proactive creative resource.
• Attention to Detail
  • Manage multiple projects simultaneously, ensuring high-quality, on-time delivery in a fast-paced environment.
  • Responsible for quality assurance and testing processes to ensure content is accurate and polished before publication.
• Industry Awareness & Innovation
  • Stay up to date on design trends, financial industry standards, and platform-specific best practices to continuously elevate creative output.
  • Demonstrate a proactive approach by anticipating content needs and identifying opportunities for creative.
• Additional requests as assigned by manager.

Qualifications

• 5–7 years of experience in graphic design, preferably within financial services or a fast-paced corporate environment.
• Strong portfolio showcasing a range of digital, social, and presentation design work.
• Clear understanding of social media platforms and best practices
• Ability to create with a social / video first mindset
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign), Canva, etc.
• Exceptional attention to detail and organizational skills.
• Ability to work independently and collaboratively in a deadline-driven environment.
• Excellent communication and interpersonal skills.

Preferred Qualifications

• Experience working with or supporting high-net-worth or financial services clients.
• Familiarity with motion graphics or video editing tools is a plus.
• Understanding of compliance and brand governance in a regulated industry.

• Hours per Week: 40
• Work Schedule: M-F 8-5 3 days in New York City office or Boston MA office 2 days work from home.

Pay Transparency

The salary range for this position is $93,112 -$139,660 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.

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Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

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