Risk Reporting & Strategy Analyst

As the Risk Reporting & Strategy Analyst supporting the Operational Risk Management (ORM) team, you will support designing, enhancing, and managing credible challenge processes, procedures, and supporting documentation. The Risk Reporting & Strategy Analyst will support the development of key reporting data sets to provide senior management updates on the status of top operational, technology and information & cyber risk along with key insights and observations as to business division progress in the management of their risk and control environments. The Risk Reporting & Strategy Analyst will support the ORM leadership in executive of annual and semi-annual strategy sessions and progress updates to assess strategy delivery. The candidate will collaborate across the operational risk management team, various risk stripes and key business leaders in the completion of ORM business strategy and support activities and key projects.

To thrive as a colleague at Citizens, candidates must demonstrate a strong customer-centric mindset, exhibit persistence and resilience in the face of challenges, and embrace continuous learning to adapt and grow in a dynamic environment.

• Support the ongoing management and improvement of the Operational Risk Management programs, underlying procedures and supporting documentation requirements, with a focus on continuous improvement.

• Support the ORM team routines to review progress in the delivery of ORM owned risk issues to assess delivery progress, impediments, and escalation items.
• Support key risk management reporting routines which may include Citizens senior management reporting as well as regulatory reporting routines.
• Develop active working relationships with risk management leaders across ORM and the larger risk and Citizens organization.
• Support the development of oversight reporting in service to senior management as to updates and progress of the oversight program and delivery.

Required Skills/Experience:

• Strong experience and skill set with excel and PowerPoint.
• Exposure and experience with Generative AI concepts and products
• Ability to adapt to innovative technology and tools for integration into projects.
• Strong organizational skills with ability to manage and deliver on multiple priorities.
• 2+ years in banking and/or risk management experience in the financial services industry.
• Understanding banking products and operations; regulatory requirements; and key processes, controls, and key processes, controls, and exposure areas

Education, Certifications, and/or Other Professional Credentials:

• Bachelor’s degree in relevant field required.
• Risk Management or Internal Audit certifications preferred.

Hours and Work Schedule:

• Hours per Week: 40
• Location: Boston MA, Westwood, MA, or Johnston RI
• Work Schedule: Monday – Friday, 4 days in the office, 1 day remote.

Pay Transparency

The salary range for this position is $60,000-$90,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits .

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Equal Employment and Opportunity Employer

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Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.