Facilities Analyst

The primary focus of the Facilities Analyst is the delivery of process improvement and analytics. reflecting benefits of collaboration and leadership with teams towards achieving goals and results in alignment with the Strategy Delivery Manager and the Head of Real Estate Operations.

Candidate will provide operations project and analytical expertise to lead work streams and the reporting of time, cost, and quality. Candidate will create and foster a climate of adding value in delivering projects by striving for excellence. The Strategy Delivery Manager is responsible for Management of significant projects, analytics, and refreshed service models.

Key Responsibilities:

• Deliver operations projects with a focus on time, cost, and quality metrics.
• Lead workstreams and provide analytical expertise to support strategic goals.
• Establish broad knowledge of Real Estate Operations and key systems utilized across the organization.
• Understand key business drivers and apply insights to project execution and decision-making.
• Support refreshed service models and contribute to continuous improvement initiatives.
• Identify and mitigate risks associated with project deliverables to ensure successful implementation.
• Foster a culture of excellence, collaboration, and inclusiveness in project delivery.
• Manage multiple tasks and priorities with flexibility and independence.
• Operate in high-security environments with professionalism and discretion.

Essential Skills & Competencies:

• Technical Skills:

  • Candidate should have technical, analytical, and interpersonal skills. Assignments will include data analytics, data gathering, and data presentation.

  • Well-seasoned with Microsoft Office Suite .Strong excel and PowerPoint deck creation and presentation skills
  • Strong software skills for data manipulation and presentation.
• Analytical Skills:
  • Ability to collect, interpret, and analyze large data sets.
  • Skilled in data visualization to present insights clearly and effectively.
  • Competent in data management for secure storage and easy access.
• Interpersonal & Communication Skills:
  • Strong verbal and written communication skills tailored to diverse audiences.
  • Effective collaboration across teams and stakeholders.
  • Ability to present findings and recommendations in a clear, actionable manner.
• Problem-Solving Skills:
  • Self-starter with the ability to work through issues independently.
  • Capable of identifying root causes and implementing practical solutions.
  • Escalates issues appropriately when necessary.

Qualifications:

• Bachelor’s Degree preferred.
• Valid Driver’s License required.
• Strong experience with analytical tools and methodologies preferred.
• Experience working in high-security areas is a plus.

Work Schedule:

• Hours per Week: 40
• Schedule: Monday through Friday

Pay Transparency

The salary range for this position is $67,980 - $100,000 per year.

Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Equal Employment and Opportunity Employer

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Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.