Citizens Bank is seeking a strategic professional to join our Consumer Banking Strategy group. This team sets the strategic agenda and direction for the Consumer Banking division and acts as a trusted advisor to Citizens’ senior leadership. The Senior Strategy Consultant will be responsible for assisting in defining and developing actionable answers to high leverage business questions, defining success measures to track progress against the plan, supporting high-level execution of strategic initiatives, and bringing rigor and objectivity to strategic decisions. In addition, this role delves into industry trends and competitive analysis, synthesizes data into actionable insights, and develops executive level presentations.

Primary responsibilities include

• Identify market trends, customer needs, and competitive landscape to drive innovative strategies and differentiate our Consumer Banking offerings
• Stay updated on industry trends, regulatory changes, and emerging technologies to drive strategic decision-making
• Conduct market research and analysis to identify growth opportunities and develop actionable insights
• Develop, monitor, and analyze key performance indicators to track progress against our plan
• Develop materials for executive strategy and business performance presentations

Qualifications, Education, Certifications and/or Other Professional Credentials

• Required Qualifications
  • 3+ years of experience in financial services or related field; consulting experience preferred
  • Bachelors degree in Finance, Engineering, Economics, Business or related field
  • Excellent analytical and problem-solving skills, with the ability to translate data into actionable insights
  • Strong communication skills, with the ability to influence and collaborate with senior stakeholders
  • Learning mindset with the ability to pick up new subjects quickly
  • Strong project management skills, with the ability to manage multiple workstreams
  • Proficiency in Microsoft Office Suite
  • Required Skills:
    • Strategic Analysis
    • Customer-Centricity
    • Commercial Thinking
    • Competitive Landscape
    • Critical Thinking
    • Curiosity
    • Industry Insight

Hours & Work Schedule

• Hours per Week: 40
• Work Schedule: M-F

Pay Transparency
The salary range for this position is $105,000 - $135,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the budget, work location, and relevant skills and experience.
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Equal Employment and Opportunity Employer

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Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.