Retail Project Manager

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Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The Retail Project Manager leads retail construction and facilities programs across the portfolio. This role is responsible for delivering high quality store environments, managing end to end construction operations, and building a long term Facilities strategy that optimizes performance, reduces costs, and enhances store reliability. The Retail Project Manager drives continuous improvement, ensures on-time/on-budget delivery, and partners closely with Real Estate, Design, Operations, and Facilities teams to support the company’s retail growth, operational excellence and brand integrity.

Job Description

Key Responsibilities:

Construction Project Leadership

• Oversees the planning, execution, and delivery of projects—ensuring timelines, budgets, scope, and resources are effectively managed while coordinating cross-functional teams and communicating progress to stakeholders.
• Lead all phases of construction—including estimating, bidding, scheduling, contract negotiation, value engineering, and project closeout—for new store builds and remodels.
• Develop conceptual budgets and schedules for Real Estate feasibility assessments.
• Refine budgets and schedules for Real Estate committee approvals.
• Review landlord work letters and coordinate landlord communication for site-specific requirements.
• Collaborate with Purchasing on sourcing and managing vendors, materials, and FOIC/FOIO components.
• Lead cross-functional alignment with Real Estate, Design, Visual Merchandising, Operations, and Facilities to ensure project success.
• Build strong relationships with Region leadership and field teams to communicate project updates and drive store milestones.
• Manage project schedules aligned to the Store Development roadmap.
• Oversee jobsite progress through field visits, schedule reviews, and quality audits to ensure timely and accurate execution.
• Administer construction budgets, including forecasting and change order management.
• Review drawings at each milestone for constructability and accuracy; work with architects to resolve issues.
• Facilitate swift resolution of design and construction conflicts throughout the project lifecycle.
• Ensure seamless store turnover to Retail Operations, including system orientation and walkthroughs.
• Maintain involvement during the first 30 days post‑opening to validate system performance and support warranty issue resolution.
• Partner and support local Facilities teams in identifying and executing warranty repairs and general maintenance.
• Drive timely closeout, project documentation, and tenant allowance recovery.
• Build and maintain strong relationships with General Contractors and vendors to meet cost, schedule, and quality expectations.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

Facilities Strategy & Program Leadership

• Provide leadership, direction, and oversight for Retail Facilities operations, ensuring stores remain safe, functional, and aligned with brand standards.
• Drive and support Facilities maintenance programs that reduce ticket resolution time, improve service levels, and lower operating costs.
• Partner with Facility Managers to streamline workflows, optimize vendor performance, and ensure rapid response to store needs.
• Introduce new technologies, systems, and tools that enhance Facilities efficiency and visibility.
• Develop and maintain Facilities dashboards, reporting, and KPIs to proactively monitor performance and identify improvement opportunities.
• Analyze Facilities industry trends and best practices to strengthen programs and inform long-term planning.
• Collaborate with key stakeholders to coordinate Facilities initiatives with ongoing construction and remodel activity.

Strategy, Prototyping & Process Improvement

• Partner with Store Design on prototype development, design evolutions, and field‑driven feedback loops.
• Conduct biannual reviews of RFIs and change orders to identify trends and implement design and construction improvements.
• Identify and implement value-engineering opportunities that maintain brand integrity while reducing costs.
• Support Design with permitting coordination and design‑related field insights.

Key Interfaces

• General Contractors: Bid management, contract administration, progress oversight, cost compliance, and resolution of site issues.
• Landlords & Regulatory Agencies: Manage reviews, approvals, and issues related to construction and project completion.
• Creative Services & Design: Support prototype development, estimating, and value engineering.
• Retail Operations & Loss Prevention: Ensure operational readiness and alignment on store openings.
• Purchasing/Sourcing: Provide detailed material takeoffs and support sourcing of non-standard items.
• Regional Leadership: Communicate weekly progress, align on program objectives, and support new store and remodel pipeline.
• Facility Managers: Provide ongoing support, strategic direction, and issue resolution across field Facilities teams.

Knowledge, Skills & Abilities

• Expertise in retail construction, interior buildouts, and multi‑site project delivery.
• Strong understanding of Facilities Management operations and emerging industry technologies.
• Proven ability to lead multidisciplinary teams across a decentralized environment.
• Ability to read and interpret construction drawings, schedules, and cost reports.
• Strong understanding of construction budgeting and estimating
• Proficiency in construction and project management software (Procore and Smartsheet preferred).
• Expertise in the Microsoft Office suite: PowerPoint, Excel, Word
• Strong communication, negotiation, documentation, and decision-making skills.
• Ability to manage multiple concurrent projects in a fast-paced, deadline-driven environment.
• Ability to travel approximately 50%.

Education & Experience

• Bachelor’s degree in Construction Management or related field preferred.
• 7–10+ years of construction project leadership experience in a retail or multi‑site environment.
• Fluency reading and interpreting construction documents
• Experience overseeing Facilities programs and implementing Facilities strategies.
• Prior experience as an owner’s representative strongly preferred.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Strategic Objectives; Cost Effectiveness Analysis; Collaboration; Project Management; Facilities Construction

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years

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