At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Strategic Proposal Writer contributes strategic and technical support for the sales process, specifically for the Resources for Living (EAP – Employee Assistance Program) product. Designs customer centered proposals that focus on financial positioning, product offerings, and network access. Applies technical knowledge of products, programs, services, policies, systems, and pricing methodologies to support proposal strategy and deliverables.

What you will do

• Responsible for coordination of Request for Proposal (RFP) projects for Resources for Living product and behavioral health, domestic, and global RFPs, ranging from commercial, federal & local government, and middle market to national accounts and public, labor, and global business. Includes new business and renewal business.
• Respond to proposal questionnaires (medium to high complexity) using the proposal database or creating customized, proposal ready questionnaire responses based on proposal quotation strategy and customer priorities.
• Support the overall team in the completion of proposal questionnaires for both EAP and Behavioral Health products.
• Gather information from source systems including statistical facts and data, questionnaire responses, and sample materials to complete moderately complex or more strategic proposal responses.
• Facilitate strategy call discussions and takes accountability to communicate strategy to business partners through proposal strategy summary documentation and ongoing discussions.
• Maintain complex areas of content in the proposal database according to established processes/guidelines.
• Review RFP specifications and conduct product capabilities evaluations (quote/no quote recommendations as needed).
• Develop proposal materials that support new product development.
• Serve as subject matter expert and as a liaison for the department and larger sales support community by influencing key partners in order to gather strategic information to fill identified gaps in proposal content and crafts content for new products/programs.
• Cultivate critical relationships (field sales/service, broker/consultant community/customer teams, health local market, and home office operations).
• Oversee completion of annual broker/consultant surveys in support of proposal process.
• Operationalize overall direction from senior management (translating applicable business plan into everyday activities and operations).
• Support sales leads with preparation for finalist meetings and sales event.
• Identify gaps and recommend enhancements related to new and/or existing products, services, and workflows based on broad view of the organization.
• Collaboratively work across multiple functions and/or segments to obtain agreement from all impacted parties (e.g., up and downstream effects often impact multiple functions and/or segments).

Required Qualifications

• 2+ years of experience with proposals, sales support, client support, marketing, communications, journalism, and/or project management.
• Knowledge of Microsoft Office products (Word, Excel, PowerPoint, Outlook) and Internet Explorer.
• Willingness to travel within the United States up to 5% of the time.

Preferred Qualifications

• Working knowledge of collaboration and teamwork.
• Working knowledge of execution and delivery (planning, delivering, and supporting) skills.
• Working knowledge of business intelligence.
• Working knowledge of problem solving and decision-making skills.
• Adept at growth mindset (agility and developing yourself and others) skills.
• Experience using Loopio proposal database, or similar databases.
• Experience with international proposal writing.

Education

Bachelor’s degree or equivalent experience (4 years of relevant experience + high school diploma or GED).

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.