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Sr. Manager, Digital Product - Agent Voice

CVSHealth

CVSHealth

Product
Dallas, TX, USA
USD 118,450-236,900 / year + Equity
Posted on Jul 8, 2025

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Senior Manager, Product Management is skilled and experienced to lead one or more product development team(s) for a component of an existing product or experience and is capable and experienced in new product development.

They drive and elevate the short-term and long-term product vision. They are responsible for team backlog development and prioritization, maintaining integrity of features or components, and collaborating closely with Engineering, Design, and other members of the team. They will also lead in the identification and socialization of team KPIs to achieve the defined OKRs. This individual shares accountability with the Engineering counterpart for the delivery of outcomes by the team

Required Qualifications

  • 7+ years experience as Product Owner, Business Analyst, Project Manager, Consulting, IT, or related field. Previous experience in agile product development helpful

  • 7+ years experience in software product management, with demonstrated success in building large-scale consumer facing products

  • Preferred Qualifications

  • Prior working experience with a software development team in an agile environment

  • Ability to drive cross functional teams to alignment in the midst of ambiguity

  • Strong negotiation, organizational, management, analytical and people skills

  • Data-driven decision making and quantitative analysis skills

  • General understanding of core programming and computer science concepts

  • 5+ years experience with Contact Center Technologies


Education

  • Bachelor’s Degree in Business, Technology, Finance, Engineering, or related field or equivalent work experience

Pay Range

The typical pay range for this role is:

$118,450.00 - $236,900.00


This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 08/11/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.