At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary
-Designs, executes, and evaluates communication campaigns to deliver key messages to members.
-Under general supervision, develops communication strategies aligned with the organization's goals and objectives, focused on enhancing member engagement and satisfaction.
-Develops high-quality written and visual content for member communications, including newsletters, email campaigns, social media posts, website content, and other relevant materials.
-Examines member data and demographics to segment the membership base and develop targeted communication strategies for specific groups.
-Identifies opportunities to leverage appropriate communication channels to effectively reach members, such as email, social media platforms, online forums, mobile apps, and traditional print media.
-Analyzes campaign results and provides regular reports, highlighting insights and recommendations for improvement.
-Communicates internally on industry best practices, trends, and advancements in member communication strategies.
-Edits and improves team processes and workflows to enhance efficiency and effectiveness and identifies bottlenecks or areas for improvement and implements changes to optimize team performance.
-Identifies opportunities for training needs within the team and coordinates training programs to enhance their skills and knowledge in areas such as communication strategies, writing techniques, data analysis, or project management.

Required Qualifications
-3-5 years of prior relevant work experience
-Working knowledge of problem solving and decision making skills

-Project management skills

-Strong communication skills

Preferred Qualifications
-Strong computer knowledge including the MS suit, specifically excel and word.

-Highly organized

-Strong task management skills

-Independent and flexible to pivot as needed.

-Medicare Part D experience

-Bachelors degree

Education
-Highschool diploma or equivalent G.E.D.

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.