At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary
The Policy Processor is responsible for accurately reviewing and issuing new insurance applications within the New Business department. This role supports the timely and accurate processing of Final Expense, A&H, and/or Medicare Supplement policies by following established procedures and collaborating with team members across underwriting, fulfillment, and data entry. The ideal candidate is detail-oriented, dependable, and comfortable working in a fast-paced environment with a strong focus on quality and turnaround time.

Required Qualifications

• 6 months Basic computer and data entry experience
• Strong attention to detail and organizational skills
• Ability to work independently and manage time effectively
• Comfortable navigating multiple systems to complete daily tasks
• Strong written and verbal communication skills

Preferred Qualifications

• Prior experience in insurance operations, data entry, or administrative support
• Familiarity with Final Expense, A&H, Medicare Supplement policy processing, or health insurance claims.
• Experience working in a production or metrics-based environment
• Working knowledge of Excel

Education

• High school diploma or GED

Anticipated Weekly Hours

Time Type

The hours listed below are the required availability for this role. Please only apply if you can meet these schedule requirements.

Shift Flexibility:

Weekend Shift Frequency:

Language

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.