At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Sr. Business Analyst supports UM Clinical Operations by making data accessible and actionable for teams and stakeholders.. This role involves creating reports and tools that help guide decision-making and identify opportunities for improvement. Collaboration with cross-functional teams is key to understanding business needs and delivering data-driven solutions.

• Conducts in-depth analysis of program data, metrics, and performance indicators by identifying trends, patterns, and insights to assess program effectiveness, efficiency, and impact.
• Create reports and tools that help guide decision-making and identify opportunities for improvement.
• Analyze data to inform process improvements
• Develops and maintains data reporting systems and dashboards to monitor key performance indicators (KPIs) related to clinical services, such as patient outcomes, quality of care, and operational efficiency.
• Implements performance monitoring systems to track and evaluate the effectiveness of clinical services.
• Analyzes opportunities of areas of concern and recommends corrective actions for team advancement and development.
• Support program implementations as needed

Required Qualifications

• Hybrid role - Required to be on site in Hartford CT on Tuesdays, Wednesdays and Thursdays each week.
• 3-5 years in project management, process improvement, and cross-functional collaboration.
• 3-5 years experience with data analytics tools and business intelligence platforms
• Experience with creating documentation that translates business needs into technical requirements and vice versa.
• Excellent verbal, written communication skills
• Proficiency with MS Excel, Power Point, QuickBase

Preferred Qualifications

• Able to create new reporting. Envisions, codes and implements data and report automation tools and processes to improve reporting efficiency and accuracy.
• Familiarity with Medicare and Medicaid regulations.

Education

• Bachelor's degree preferred
• Certification in PMP preferred

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.