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Public & Labor Director of Account Management

CVSHealth

CVSHealth

Sales & Business Development
Oregon, USA · Alaska, USA · Washington, DC, USA
USD 105k-231,132 / year + Equity
Posted on Mar 24, 2026

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Job Description

Responsible for managing team of account management professionals. Develops strong personal and collaborative relationships with an assigned book of business/territory to achieve customer satisfaction, revenue, membership, and earnings objectives. Work collaboratively with counterparts to ensure the Aetna Brand promise/experience is delivered to our Plan Sponsors/Producers.

**We are seeking qualified candidates in Alaska, Oregon or Washington state for this opportunity**

**In addition to a competitive base salary, this position is also eligible for Sales Incentive Compensation**

Fundamental Components:

  • Recruits, attracts, and retains a diverse account management workforce and engages and develops them through mentoring, coaching, and making available tools and resources.
  • Develops and executes overarching account management strategy for a book of business to include discussions on service levels and expectations, process improvements, operation of benefit plans, identification of gaps in service levels, and determination of root causes and solution development.
  • Oversees existing business strategy implementation across assigned segment.
  • Cultivates and maintains strong relationships with all constituents (producers, plan sponsors, customers, and internal partners).
  • Partners with cross-functional team and represents account management to ensure internal and external constituent needs are met; removes organizational barriers that impact cross-functional work required to achieve results.
  • Educates constituents on Aetna specific policies, product information, and procedures as well as industry issues and related current key business issues.

Required Experience:

  • Health & Life Insurance License required.
  • 5+ years of health insurance account management experience.
  • 5+ years of experience with large/National (over 5,000) member customers.
  • Exposure to public and/or labor entities preferred.
  • Management experience preferred.

Education Required:

  • Bachelor’s Degree or equivalent work experience

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$105,000.00 - $231,132.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 06/23/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.