We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary:

CVS Health is executing a multi-year finance transformation spanning core systems (e.g., ERP), tools (e.g., AI/automation), and processes (e.g., enterprise planning). As a Communications Manager, you will be a member of the Finance Optimization Readiness & Enablement team, which prepares leaders and colleagues to adopt changes to achieve value realization. You will execute the end-to-end change management activities for select Finance transformation projects and support the broader Finance transformation portfolio by crafting messaging, steering committee content, townhalls, SharePoint content, executive status reports/dashboards.

Reporting to the Lead Director, Readiness & Enablement (Enterprise Finance), you will accomplish this by:

• Developing and executing executive‑level communications strategies and plans to support the Enterprise Finance transformation portfolio and roadmap, including Steering Committee (SteerCo), Operating Committee (OpCo) materials, leadership cascades, executive briefings, and enterprise‑wide updates that drive alignment, awareness, and engagement.

• Serving as a trusted advisor to senior leaders and finance transformation sponsors, providing support on stakeholder alignment, message effectiveness, and timing;

• Synthesizing data, insights, risks, and key findings into concise, decision‑oriented communications such as executive summaries, talking points, and recommendations.

• Owning change readiness and enablement activities for select Finance transformation initiatives, including contributing to change impact assessments, coordinating with training and change teams, and ensuring communications reinforce readiness, adoption, and sustained behavioral change.

• Translating complex business, financial, and technology changes into clear, consistent narratives, message frameworks, and leadership talking points, enabling leaders to confidently communicate what is changing, why it matters, and how it impacts the organization.

• Partnering closely with cross‑functional teams, including Finance, Technology, Transformation Delivery teams, to ensure messaging is cohesive, timely, and aligned across channels, audiences, and phases of the transformation.

In this role, your success will be determined by your deep experience distilling complex technical designs and detailed process flows into clear, compelling narratives and cohesive messaging that help leaders and employees understand what is changing, why it matters, and how it connects across the enterprise. Also contributing to your success will be driving innovation in how change is communicated, leveraging new approaches and tools to create consistent message frameworks, leadership talking points, and engaging communications that cut through complexity and accelerate alignment, understanding, and adoption.

Responsibilities and % Time:

20% - Develops and executes an executive-level communications plan to support the Enterprise Finance transformation portfolio of projects and roadmap (SteerCo, leadership cascades, enterprise updates) s

20% - Serve as a trusted advisor to senior leaders, providing guidance on stakeholder alignment, communication effectiveness, and by pulling together data, key findings, and recommendations into concise, decision-oriented content

20% - Supports readiness and enablement activities (change impact assessments, training) for select Finance transformation initiatives

20% - Translate complex business and technology changes into clear, consistent narratives, message frameworks, and leadership talking points.

20% - Partner closely across teams to ensure cohesive, timely, and aligned messaging.

Required Qualifications:

• Minimum 5 years of relevant work experience

• Ability to travel up to 20% (including plane)

Preferred Qualifications:

Knowledge of:

• Consulting and/or executive communications development; we will consider strong equivalents with demonstrable outcomes.

• Governance structures and decision-making processes within enterprise transformation programs

Skill In:

• Executive change communications, including development of leadership narratives, message frameworks, and talking points

• Strategic stakeholder engagement and advisory support for enterprise change initiatives

• Cross-functional partnership with Corporate Communications, HR, and Transformation teams to deliver aligned messaging

Ability To:

• Advise and influence senior leaders with clarity, discretion, and sound judgement

• Translate complex change impacts into concise, actionable, audience-tailored communications

• Manage multiple priorities and deliver high-quality outputs in fast-paced, matrixed environments

Education:

Bachelor’s Degree preferred; equivalent years of related professional work experience may substitute

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.