We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary
The Sr Analyst, Business Analytics plays a critical role in driving data‑informed decision making by analyzing trends, developing automated analytics solutions, and delivering actionable insights that improve business performance. This role partners closely with operational, compliance, and leadership stakeholders to ensure data accuracy, transparency, and continuous improvement across enterprise initiatives.

• Analyze complex datasets to identify trends, risks, and improvement opportunities across business operations
• Monitor and report on data quality, performance metrics, and key indicators, ensuring accuracy and timeliness
• Perform root cause analysis and develop data‑driven recommendations to address performance gaps
• Design, build, and maintain dashboards, reports, and scorecards for leadership and operational teams
• Develop and enhance automated data validation and monitoring processes to improve efficiency and consistency
• Partner with business owners and subject matter experts to translate requirements into analytical solutions
• Support state‑specific and line‑of‑business initiatives with targeted analytics and insights
• Document methodologies, assumptions, and controls to support auditability and governance expectations
• Contribute to continuous improvement of analytics standards, tools, and best practices

Key Performance Indicators (KPIs)

• Measurable improvement in data accuracy and quality metrics
• Timely delivery of dashboards and recurring reports (on‑time performance)
• Successful implementation of automated analytics or validation solutions
• Root cause analysis turnaround time within established service expectations
• Publication and maintenance of monthly and quarterly scorecards

Required Qualifications

• Bachelor’s degree in related field, or equivalent experience
• 4+ years of experience in business analytics, data analysis, or reporting roles
• Strong analytical skills with the ability to interpret complex data and translate it into clear insights
• Advanced proficiency in Excel and experience with reporting and visualization tools (e.g., Power BI, Tableau, or similar)
• Experience performing root cause analysis and presenting findings to stakeholders
• Strong written and verbal communication skills
• QNXT Provider Data experience

Preferred Qualifications

• Experience supporting healthcare, provider data, or regulated environments
• Experience with automation, data validation, or process improvement initiatives
• Familiarity with governance, audit, or compliance‑driven analytics
• SQL or other data query experience

Education

• Bachelor’s degree in related field, or equivalent experience

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.