Senior Sales Operations Analyst
CVSHealth
IT, Sales & Business Development, Operations
Franklin, TN, USA
USD 46,988-102k / year
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
The Sales Operations Analyst supports and enhances sales performance by driving efficient sales operations, data‑driven insights, and cross‑functional collaboration. This role analyzes sales data, optimizes processes, and leads operational initiatives to support growth within Medicare Supplement and ancillary products in a fast‑paced health insurance environment.
Primary Job Duties & Responsibilities
- Administer sales operations activities to ensure efficient processes that support sales execution and revenue growth
- Analyze complex sales data, market trends, and performance metrics to generate actionable insights and recommendations
- Apply best practices in sales operations to optimize workflows, systems, and reporting processes
- Support sales teams by completing routine and ad‑hoc operational tasks, including data entry, reporting, and performance tracking
- Communicate effectively with internal and external stakeholders, including sales teams and senior leadership, to provide timely updates and drive alignment
- Coordinate and support large or complex sales operations initiatives, partnering with cross‑functional teams to ensure successful execution
- Document sales processes, procedures, and guidelines to promote consistency, transparency, and knowledge sharing
- Identify and drive continuous improvement opportunities to enhance efficiency, effectiveness, and alignment with business goals
Required Qualifications
- 3–5 years of experience in a health insurance or healthcare‑related environment
- Experience supporting Medicare Supplement and/or ancillary insurance products
- Strong analytical skills with the ability to interpret sales data and performance metrics
- Proven ability to collaborate effectively across cross‑functional teams
- Strong problem‑solving skills with the ability to assess issues, prioritize work, and drive timely resolution
- Excellent written and verbal communication skills to support alignment and stakeholder engagement
- Demonstrated ability to deliver measurable results and manage priorities in a fast‑paced environment
Preferred Qualifications
- Bachelor’s degree
- Experience working in sales operations, sales enablement, or revenue operations
- Familiarity with sales performance tracking, KPIs, and reporting tools
- Project coordination or project management experience
- Growth mindset with demonstrated agility and commitment to continuous learning
- Experience supporting strategic initiatives and removing operational roadblocks
Education
Bachelor’s preferred or equivalent work experience required; 2-5 years
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$46,988.00 - $102,000.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.