Operational Excellence Analyst
IT
Waverly, NY, USA
USD 43,888-76,500 / year
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Primary Job Duties & Responsibilities
Safety, Quality & Delivery
Supports identification of operational bottlenecks, capacity constraints, and safety risks.
Performs data analysis and root cause problem solving to support improvement opportunities.
Assists with implementation of safety, quality, and delivery improvements at the site level.
Process Engineering & CI Execution
Applies Lean and CI tools (time studies, labor standards support, slotting analysis, layout reviews, 5S) to improve workflows.
Collects, analyzes, and interprets operational data to support improvement initiatives.
Supports CI events (Kaizen, value stream mapping) and follows standard methodologies as directed.
Project & Change Support
Supports multiple improvement projects by managing assigned tasks, timelines, and deliverables.
Assists with change management activities including communications, documentation, and training materials.
Tracks actions, risks, and progress and escalates issues to senior team members as needed.
Data & Reporting
Develops operational reports and dashboards (e.g., Power BI, Excel) with guidance.
Maintains data standards and supports accurate reporting for decision making.
WMS, ERP, MES, LMS systems and database structure experience.
Required Qualifications
1+ years of experience in a manufacturing, distribution, or operational environment.
Working knowledge of Lean principles, 5S, and basic problem-solving tools.
Preferred Qualifications
Lean Six Sigma Yellow Belt certification (or willingness to obtain).
Experience with data analysis tools such as Excel; exposure to Power BI, SQL, or similar tools.
Education
Bachelor’s degree or equivalent experience required (engineering, supply chain mgmt. or related technical field preferred).
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$43,888.00 - $76,500.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.