About CVS Health

At CVS Health, we are a leading healthcare technology company dedicated to simplifying health care one person, one family and one community at a time. We are committed to transforming the healthcare experience through our integrated offerings, including pharmacy services, health plans, and retail pharmacies and clinics. Our mission is to make healthcare more accessible and affordable for everyone. We believe that a powerful, consistent brand and exceptional creative execution are essential to achieving this mission — building trust, deepening customer relationships, and driving meaningful engagement across every touchpoint.

Position Summary :

CVS Health is seeking an experienced and visionary Executive Director of Brand Strategy and Identity to lead one of our most essential creative and strategic functions. Reporting to the AVP, Brand Strategy, Digital Design and Production, this critical role is responsible for defining, evolving, and protecting our enterprise brand identity — ensuring it is compelling, consistent, and deeply resonant across every customer touchpoint. The Executive Director will build and inspire a high-performing team, drive the articulation of the CVS Health's brand positioning, and serve as the internal authority on brand identity (visual, verbal, and sonic) and brand standards and This leader will translate business strategy and customer insights into a cohesive brand story that builds equity, drives engagement, and fuels growth.

Key Responsibilities :

• Brand Strategy & Positioning: Define and evolve the CVS Health brand strategy, positioning, and architecture, ensuring alignment with enterprise objectives and a differentiated presence in the healthcare marketplace.

• Identity Leadership: Develop, own and steward the CVS Health identity system (visual, verbal, sonic), overseeing brand standards, guidelines, and governance to ensure consistency and integrity across channels and formats. Lead the development of new identity systems for new brands and initiatives.

• Team Management & Development: Build, lead, and develop a high-performing team of brand strategists and designers fostering a culture of curiosity, creativity, and strategic rigor.

• Stakeholder Collaboration: Partner closely with executive leadership and cross-functional teams

• Brand Storytelling: Champion the development of compelling, insight-driven brand narratives that connect emotionally with customers, members, and employees, reinforcing CVS Health's purpose and values.

• Brand Governance: Establish and enforce brand governance frameworks, quality standards, and review processes to protect brand equity and ensure adherence to identity guidelines enterprise-wide.

• Insights & Research: Leverage consumer research, competitive analysis, and market trends to continuously refine brand strategy and inform creative direction.

• Performance Measurement: Define KPIs for brand health and equity, developing reporting frameworks to monitor performance, surface insights, and guide strategic investment decisions.

• Innovation: Stay ahead of emerging brand trends, cultural shifts, and industry developments to keep CVS Health's brand identity fresh, relevant, and future-ready.

Required Qualifications:

• Bachelor's degree in Marketing, Communications, Graphic Design, Fine Arts, Business Administration, or a related field; Master's degree or MBA preferred.

• 10+ years of progressive experience in brand strategy, brand identity, or integrated marketing roles; 5+ years in a leadership capacity.

• Proven track record of developing and stewarding enterprise-level brand identities for large, consumer-facing organizations.

• Deep expertise in brand architecture, identity systems, brand positioning, and storytelling.

• Strong strategic thinking skills with the ability to translate business goals into clear, differentiated, and actionable brand strategies.

• Excellent communication and presentation skills; able to influence and align senior stakeholders across all levels of the organization.

• Experience working with and managing external agency partners and creative resources.

• Strategic and/or creative leadership experience in top tier brand and design consultancies

• Experience overseeing launch and execution of enterprise brand programs and initiatives

• Healthcare, regulated industry, or large consumer brand experience a significant plus.

• Ability to manage multiple priorities and projects concurrently in a fast-paced environment.

• Informed and up to date on AI thinking, strategy and governance.

What We Offer

• A dynamic and collaborative work environment where your creative vision makes a real and lasting impact.

• The opportunity to lead a critical function and shape the future of our brand – Fortune 5 company.

• Competitive salary with comprehensive benefits.

• Opportunities for professional growth, development, and creative leadership.

• A deep commitment to diversity, equity, and inclusion.

Education:

Bachelor's degree in Marketing, Communications, Graphic Design, Fine Arts, Business Administration, or a related field; Master's degree or MBA preferred.