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Senior Account Executive



Sales & Business Development
Philadelphia, PA, USA
Posted on Wednesday, May 22, 2024

Company Description

What took you so long!? We’ve been waiting for you. Yep, you read that right. We are looking for you to bring authentic self to work every day because we know it’s not what you do that makes you different, it’s how you do it that makes you truly unique. And we’re not just saying it, our people think that too— that's why we’re a 2023 Ad Age Best Places to Work agency.

We know you are not your resume; we understand you are not your work, and we respect that you are so much more than a job description. You are you.

We’re interested in you—are you interested in us? Keep reading and let us know.

At Razorfish Health, we are fueling the practice of modern medicine. RFH is built for the modern age of medicine. We have a deep commitment to science, technology, and innovation to help healthcare providers and patients make better connections for better outcomes. Our focus is on future trends and disruptors that will shape how medicine is practiced today, creating a healthier tomorrow.

We support that promise with 300+ employees across three office locations in New York City // Philadelphia // Chicago and many remote employees. We want our talent to be comfortable while they are connected, so we have instituted a Connect From Anywhere (CFA) policy. We empower our employees to choose a work environment that is the best fit for them: working remotely, in the office, or a combination of both. We have 14 team members with MDs, PharmDs, or PhDs and 5 of the top 8 pharma companies on our roster.

Web: Razorfish.Health | Instagram: @RazorfishHealth | LinkedIn: razorfish-health | Facebook: Razorfish Health

Job Description

Razorfish Health is seeking a Senior Account Executive who executes flawlessly, prioritizes attention to detail, and exhibits professional and motivating behavior. The SAE will be responsible for executing the administrative and strategic tasks needed for not only the account team, but for the agency client as well.

Agency Operations

  • Finances: Own the daily account work on the brand including budgets and bills. Familiarity with and adherence to agency financial and operating procedures and policies. Maintains accurate, organized files
  • Troubleshoot: Be solution oriented. Bring problems to the attention of management
  • Team leadership: Have a positive influence on internal, cross-capability team


  • Solid understanding of the brand, category, and at least 2 media channels
  • Continuously learning technology
  • Adhere to and be an advocate for agency process. Identify issues and contribute to problem resolution


  • Competitive positioning: Understand client positioning and strategy thoroughly; have solid competitive knowledge
  • Informing: Keep team informed of changes in client/competitive climate. Communicate clearly and frequently
  • Planning: Research on category, competitive data, and therapeutic areas.

Tactics and Execution

  • Contribute thoughtfully to the brand tactical planning and creative process
  • Work with account team to execute plan tactics
  • Be responsible for accurate and thorough documentation: status reports, contact report, timelines; take ownership of day-to-day tactics and executions within agency
  • Develop strong and positive working relationships with project management, creative, finance, and other departments

Client Relationship

  • Communications: Attend client meetings and provide timely follow-up (eg, contact reports). Synchronize communications between account teams, vendors, and clients
  • Presentations: Organize/manage and have experience in leading client presentations. Influence and diplomacy in written and verbal communications. Effective but concise communications.
  • Relationship: Be able to communicate directly and frequently with client autonomously. Build rapport and credibility with client peer based on trust and expert counsel. Effectively manage difficult conversations.
  • Work with client to execute advertising and marketing plans



  • Bachelor’s degree in Business or Marketing
  • 3-5+ years of advertising experience
  • Pharma advertising experience strongly preferred
  • Intermediate Outlook user: Understand how to schedule and accept meetings, manage folders, and accept and complete tasks as they are assigned
  • Exceptional written and verbal communication skills
  • High attention to detail
  • Strong time-management and organizational skills
  • Strong client-service orientation
  • Flexible to evolving responsibilities and last minute changes

Additional Information

About Publicis Health

Publicis Health is the world’s premier health-oriented agency network. A division of Publicis Groupe, Publicis Health manages top-tier agencies specializing in promoting innovative solutions in advertising, digital, branding, message delivery, market access, and medical communications. Publicis Health’s mission is to be the indispensable force for health and wellness business transformation through the alchemy of creativity and technology—for good.

With more than 5,000 employees around the world, Publicis Health manages 18 agency brands through 40 offices located in 7 countries. Publicis Health brands include Digitas Health, Discovery USA, Heartbeat, in-sync, Langland, Maxcess Managed Markets, Payer Sciences, PDI, PlowShare Group, Publicis Health Media, Publicis LifeBrands, Publicis Resolute, Publicis Touchpoint Solutions, Razorfish Health, Real Science, Saatchi & Saatchi Wellness, Tardis Medical Consultancy, and Verilogue.

Web: www.publicishealth.com | Facebook: www.facebook.com/publicishealth

Twitter: www.twitter.com/PublicisHealth/

Not all applicants will be contacted. Publicis Health is an equal opportunity employer. No vendor/agency solicitation please.

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