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Planner, Digital Operations



New York, NY, USA
Posted on Saturday, June 22, 2024

Company Description

Zenith is The ROI Agency, we succeed when our clients succeed. We have a simple strategy: motivate our people, deliver great work, and delight our clients. Clients want to work with happy and motivated people. We have a superb Talent team, helping the agency recruit, develop and retain the industry's best talent. We're constantly striving to create a winning culture and we're delighted that 91% of our people would recommend us as a great place to work. We are single mindedly focused on delivering great work. We have a consistent track record of making our clients' communications more effective. Our goal is to achieve commercial marketing success. We don't set out to win awards but see them as a function of great work. Our greatest credential is our client list. Every day we work on challenging business and communication issues, in partnership with great client marketing teams. We are proud to have worked with many of our clients for 10 years or more and are equally proud of our new relationships. To learn more, visit www.zenithmedia.com

Job Description

Job Description:

The Digital Operations Planner will report directly to the Senior Digital Manager of Operations and will be primarily responsible for optimizing and streamlining operations in the media planning and buying processes. This role requires an analytical, creative, and flexible mindset, with a focus on delivering operational excellence and breakthrough thinking across multiple business units. The successful candidate will work closely with both internal and external teams, implementing and adhering to process requirements. Knowledge of marketing, digital or media processes is preferred.

Roles and Responsibilities:

  • Optimize and develop processes that streamline and enhance operational efficiency in line with client and agency needs
  • Manage and innovate dashboards for client media, verification, audit, and financial deliverables
  • Oversee brand safety and account buying guidelines, coordinating with 3rd party partners like Integral Ad Science (IAS), internal and client teams to ensure compliance
  • Handle client media audits, ensuring timely data transfer and media performance
  • Manage adherence to financial compliance around Digital Platform Tax
  • Oversee the completion of projects across various departments within the account, ensuring deliverables are met within the stipulated timelines
  • Identify and implement process improvements across the investment workflow, introducing new processes with a focus on automation
  • Support needed trainings across departments


  • Proven ability to multitask, with strong analytical, abstract reasoning, and creative problem-solving abilities.
  • Demonstrated organizational skills, with the ability to manage multiple projects/stakeholders independently from beginning to end.
  • Display a high level of integrity and dependability, with a strong sense of urgency and results-orientation.
  • Excellent written and oral communication skills, with the ability to articulate compliance, budgeting, planning and operational business acumen.
  • Experience working in a fast-paced, evolving agency environment.
  • Dashboard management experience, PowerBI and Google Looker Studio preferred
  • AI and automation experience a plus
  • Bachelor's degree in Marketing, Advertising, Business, or a related field
  • 3+ years of experience in digital media planning and investment

Additional Information

Compensation Range: $46,500 - $67,500 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. For this role, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 8/2/2024

All your information will be kept confidential according to EEO guidelines.

#LI-Hybrid #24-1378