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Senior Account & Project Manager



dublin, oh, usa
Posted on Saturday, June 22, 2024

Company Description

We're a team of makers and dreamers, turning strategic ideas into flawless

retail executions. We collaborate closely with our clients to elevate the expected

and embrace the new, the next, and the complex. Nothing is impossible—

If you can shop it, we can do it.


Job Description

The Senior Account & Project Leader manages client relationships and projects across the Wendy's business. You will lead cross-channel projects, improve processes, and drive efficiencies across departments. Reporting to the Senior Account Director / GM of the Columbus Office.

We are the Columbus branch, and the name of our game is changing it. We've created a unique model where we sit onsite at Wendy's HQ (two words: Free. Frosty®.) and blow their minds daily with solutions to whatever creative problems they toss our way. We collaborate c with our clients to enhance the expected and embrace the new, the next and the complex. This is a hybrid role, requiring three days in-office each week. If you are contacted for an interview, your recruiter will discuss specifics with you, inclusive of any necessary reasonable accommodations.

Our team started small and focused primarily on store signage. In six years, we've tripled in size and workload. That doesn't happen by playing it safe. You'll bring big ideas to every project to solve what the client asks for and what they don't. Strategic thinking is key. The "why" is just as important as the "what" and "how."

Your Impact:

  • Provide holistic, stem to stern Account & Project Leadership for multiple, simultaneous, omni-channel campaigns and tactics of varying budgets for one or more assigned books of business
  • Maintain engagement in internal and external client meetings/calls, adding value and input and driving all work related to scope, timing, and costs
  • Provide back-up support for AL/PL team members
  • Lead in developing, implementation, and adaptation to, process changes, tools, and marketing projects of the agency, providing feedback and suggestions for improvement to leadership
  • Foresee and respond to potential problems quickly, partnering with appropriate team members to solve
  • View the work through a strategic lens from a Project Leadership standpoint optimizing Account management skills in approach to and delivery of the work
  • Determine scope and timing of projects based on client briefings
  • Manage assigned team's financial management, demonstrating complete understanding internal and client billing processes
  • Facilitate creation of internal budgets and estimates including agency fees and outside costs for review
  • Identify all tactics within an activation plan to be scoped and budgeted for client review·
  • Monitor scope of work and quote vs actuals to identify when change in direction, scope, etc. will affect production time and costs
  • Review, collaborate on, and provide accurate monthly billing worksheet direction to finance team by monthly deadline, processing billings for all completed work·
  • Manage billing packet compilation, review, and verification for assigned businesses
  • Guide client billing process, ensuring that client financial and stewardship requirements are met and all qualifying billings are processed in full on a monthly basis·
  • Provide real-time status updates to internal team and client on scope, timing, costs, and next steps through job alerts, emails, and status meetings·
  • Create & assign unique, stem to stern job schedules based on scope of work outlined, building detailed schedule in Smartsheet
  • Project manage all assigned jobs stem to stern to ensure each milestone is completed, managing schedules within system as project evolves·
  • Support acquisition of client assets, equity files, stock photography, translations, and similar needs for projects and provide to team to facilitate the work·
  • Manage deliverables and processes for MSAs, SOWs, photo shoots, video shoots, voiceover recording, editing, etc.
  • Coordinate and facilitate internal project meetings
  • Engage appropriate team members across jobs throughout the life of the project as relevant to the work·
  • Maintain all documentation of communication, timing, and attachments for all projects in proper Saatchi & Saatchi X systems throughout the life of the job


  • Bachelor's Degree in Marketing, Advertising or a related field
  • 5-7 years agency experience or has demonstrated the knowledge base and skills of responsibilities as described above.
  • Excellent organization, problem-solving skills, detail-oriented, and ability to prioritize and multi-task
  • Experience in Microsoft Office Suite (Excel, Outlook, OneNote, Word, Teams etc.)
  • Experience managing assigned book of business and mentor/train within PM department

Additional Information

The Power of One starts with our people! To do powerful things, we offer powerful resources. Our wellness and benefits offerings include:

  • Paid Family Care for parents and caregivers for 12 weeks or more
  • Monetary assistance and support for Adoption, Surrogacy and Fertility
  • Monetary assistance and support for pet adoption
  • Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
  • Tuition Assistance
  • Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
  • Matching Gifts programs
  • Flexible working arrangements
  • 'Work Your World' Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
  • Business Resource Groups that support multiple affinities and alliances

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

Saatchi & Saatchi X is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

If you require accommodation or assistance with the application or onboarding process specifically, please contact [email protected].

All your information will be kept confidential according to EEO guidelines.

Compensation Range: $70,000 - $90,500. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. For this role, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 07/30/2024.