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Supervisor, Media Planning Operations



Marketing & Communications, People & HR, Operations
Chicago, IL, USA
Posted on Friday, June 28, 2024

Company Description

Zenith is a full-service media agency with capabilities and expertise across all channels and disciplines. Zenith is part of Publicis Media, the #1 media buying network in the Americas and #2 globally. As “The ROI Agency,” Zenith’s expertise lies in driving real, tangible business outcomes, not just media metrics, that will have a measurable effect on our clients’ business. Every investment we make has an ROI mindset—not just for our clients, but for our agency at large. We’re focused on driving the maximum value for our people, our capabilities and our media investments for some of the world’s leading brands.

Job Description

The Media Planning Operations team manages client-specific operational tasks across virtually every practice area within the agency, including Strategy, Investment, HR, Finance, Invoice Reconciliation, and Agency Administration & Compliance. We create a space for those whose strengths include being highly organized problem-solvers. We are seeking a highly organized and detail-oriented Planning Ops Supervisor to join our team.

The ideal candidate will be responsible for overseeing and managing client budgets, entering and maintaining all inputs into Guideline (MediaTools), and ensuring the overall financial health of our organization. This role requires a strong understanding of budgeting and financial planning as well as an ability to manage diverse projects with a focus on accuracy and efficiency.

What you’ll do:

Macro Tasks

  • Subject Matter Experts in MediaTools (Guideline) flowcharts and database management
  • Lead collaboration efforts across Ops, Strategy, and Investment teams
  • Responsible for the compilation and timely submission of internal and external financial deliverables
  • Proactively identify areas of improvements on existing workflows
  • Quality assurance
  • Reporting & Compliance

Daily Tasks

  • Managing client-specific billing procedures
  • Collaborate with team members and other departments to streamline financial processes
  • Assist with internal financial forecasting needs and tracking of financial performance
  • Enter and maintain records in MediaTools (Guideline), always ensuring accuracy and up-to-date information
  • Coordinate with other departments to ensure all financial documents and data entries are accurate and up to date

What you’re like:

  • Love working with numbers, crave organization and strive for accuracy
  • Able to balance numerous, simultaneous work streams.
  • Organized, detail-oriented, good with time management, obsessed with accuracy, a strong critical thinker, and able to juggle multiple tasks.
  • Good at building relationships – a creative problem solver, a customer service expert, a great team player.
  • A strong communicator – able to write clearly, speak professionally, and translate data analysis into insights.
  • Excited by the idea of diving deep into data, including new technologies where benchmarks are just beginning to emerge.


  • 3+ year experience in planning, operations, finance, project management or data analysis, preferably in a media agency or advertising agency
  • Bachelor’s Degree, preferably with a concentration in Accounting, Finance, Economics, Business, Advertising, Marketing, Communications, Applied Mathematics or related.
  • Previous experience managing workstreams in an advertising environment
  • Proven experience in budget management, financial analysis, and strategic planning.
  • Excellent attention to detail, with an ability to spot numerical errors.
  • Strong organizational and analytical skills.
  • Proficiency in making progress/completing work, even with overlapping deadlines.
  • The ability to rock the Microsoft Office suite, particularly PPT and XLS (where filtering, pivoting, and charts and graphs building are key)
  • Quantitative and analytical skills, yet willingness to embrace a role that requires a mix of art and science.
  • Experience developing and presenting your thoughts and ideas.
  • Flexible and able to adapt to change in a fast-paced and constantly changing environment.
  • Brave voices who will suggest new ideas and challenge the status quo but can also help carry out the smart ideas of others.
  • Someone who likes to thrive on a team yet can also meet tight deadlines on independent assignments.
  • A team player who enjoys learning and is willing to lean into new opportunities…with a smile.
  • A commitment to diversity, equity, and inclusion