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Senior Account Manager



Sales & Business Development
Atlanta, GA, USA
Posted on Tuesday, July 2, 2024

Company Description

A division of Publicis Groupe, Publicis Digital Experience is a network of top-tier agencies designed to develop capabilities and solutions to enable growth and provide scaled access to the digital capabilities of Publicis Groupe in service of our clients. Together, the Publicis Digital Experience portfolio endeavors to create value at the intersection of technology and experiences to connect brands and people.

Our model to transform every brand experience will help clients navigate, develop, and activate commerce in a way that will provide them with a future-proof model for modern marketing. With our unique expertise in consumer engagement, CRM, and commerce, Publicis Digital Experience powers brands and empowers people in a new era of creativity. An ever-changing landscape and the need for fluid thinking is just part of our problem-solving nature. Which means we're untethered from any specific medium or method—we go where ideas will work best.

We are an expanding network with more than 5,000 employees, with 12 agency brands throughout our global offices. Publicis Digital Experience brands include Razorfish, Digitas, Arc Worldwide, Saatchi Saatchi X, Plowshare, 3Share, and the Publicis Commerce Exchange.

Job Description

About the Role:

As a Senior Account Manager, you are responsible for managing assigned client engagements and leading the agency team to successful completion of work on assigned projects. The Sr. Account Manager will oversee internal resources & agency leads assigned to a client engagement, with direct responsibility for delivering work on-time, on-budget, and on-strategy. The ideal candidate will have outstanding project management skills, and be a motivated, strategic thinker with a proven track record of successful client management.

Your Responsibilities:

  • Manage client deliverables including timing, data reporting, creative, reviews, meetings, and communications, ensuring final deliverables on projects are on time and meet the quality and expectations of the agency and the client.
  • Serve as day-to-day contact to clients and internal teams on assigned projects in a fast-paced atmosphere, fielding questions, bringing clarity to campaign delivery needs, and adding value at all stages of campaigns.
  • Maintain a clear understanding of the overarching strategy on all assigned projects and represent the voice of the client in all internal discussions.
  • Oversee and run team status meetings to align internal stakeholders on priorities and goals of the meeting/projects.
  • Assist senior account leadership staff in client communication and management, development of strategy presentations, communication plans, element/creative briefs, analytics, and other client-mapping deliverables.


  • 3+ years professional experience in an account management role within a marketing or advertising environment; agency experience preferred.
  • Experience managing multi-channel marketing campaigns across channels such as, digital, email, web, social, video, and print.
  • Ability to form trusting relationships with internal teams and externally with clients and other stakeholders.
  • Results focused with ability to multi-task and prioritize within a dynamic environment with minimal supervision; able to consistently deliver with excellent attention to detail under tight deadlines and pressure.
  • Possess excellent communication skills, both verbal and written, with ability to tailor communications and style to different stakeholders and personality types.

Additional Information

The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:

  • Paid Family Care for parents and caregivers for 12 weeks or more
  • Monetary assistance and support for Adoption, Surrogacy and Fertility
  • Monetary assistance and support for pet adoption
  • Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
  • Tuition Assistance
  • Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
  • Matching Gifts programs
  • Flexible working arrangements
  • 'Work Your World' Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
  • Business Resource Groups that support multiple affinities and alliances

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

Arc is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

If you require accommodation or assistance with the application or onboarding process specifically, please contact [email protected].

All your information will be kept confidential according to EEO guidelines.

Compensation Range: $61,500 - $76,500 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. For this role, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 7/23/2024.