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Senior Systems Analyst



Software Engineering, IT
smithfield, ri, usa · Merrimack, NH, USA
Posted on Monday, June 17, 2024

Job Description:

Job Description:

The Role

We are seeking a dynamic and experienced individual with a proven track record of collaborating with business partners, understanding business requirements, translating business requirements into system requirements, and making recommendations regarding system functionality. This individual will work closely with development teams, stakeholders, technology leads, and agile teams to ensure successful delivery of program milestones and adherence of the deliverables to the product roadmaps. It’s a fast-paced environment where decisions are customer-centric, collaborative, and iterative.

The Team

This is an exciting role within the Workplace Investing (WI) Managed Accounts team, partnering. The team is a global, fast-paced, Agile team, looking for a Senior Systems Analyst who brings experience in business and systems analysis, and has a passion for teamwork and a deep interest in building a world class product that make lives better.

The Expertise You Have

  • 5+ years relevant experience in various systems analysis methodologies, including data analysis, data mapping, flowcharts, proficient in working using RESTFul web services, use case development, story writing, set-up / configuration of systems, user acceptance testing and product documentation
  • Splunk log analysis
  • Proven capacity to lead analysis of technology systems and/or technology process to identify user needs, document requirements, and address operation/ process issues/ improvements to accomplish business objectives.
  • Proven capacity to lead clarification and ‘translation’ of less-technical documentation and/or requirements into highly technical subject-matter
  • Leadership ability to train key partners and other constituencies in new solutions – architecture and implementation.
  • Bachelor’s degree encouraged, MBA or MS preferred.
  • Superb communication skills – written, verbal and presentation artifacts.
  • Strong analytical, technical and problem-solving skills
  • Prior work in an Agile environment
  • Solid grasp of Fidelity’s unique landscape with experience in multiple product offerings, preferred

The Skills You Bring

  • Outstanding analytical skills and ability to lead distillation and translation of sophisticated customer needs into Agile stories with clear, substantial acceptance criteria
  • Demonstrated good interpersonal skills; highly compassionate emotional intelligence blended with analytical rigor and passion for technology.
  • Ability to build reputation and influence across the firm and at all levels of management.
  • Customer-obsessed with validated dedication to and success with delivering measurable business value
  • Innovative yet pragmatic – able to lead teams toward risk-taking with the highest likely marginal return.

The Value You Deliver

  • Understand the end-to-end associate experience and problems that require systems analysis to settle potential opportunities and problems to be solved
  • Confer with team and business partners to resolve problem and type of data to be processed for assigned project or work stream within a larger project.
  • Capture information related to customer experiences, products, and/or services and perform analysis and reporting to detect and disclose relevant patterns
  • Identify root causes and validate business problems in terms of business and systems requirements
  • Quantify the scope and impact of the opportunity that will add new value for the organization and help lead prioritization according to business value or critical metrics
  • Build and implement test scenarios and settings to evaluate solution efficiency and identify the right metrics and approach to measure business value

Company Overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at accommodations@fmr.com or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.