If you're looking for a career change or you're in search of talent...

Explore New Job Opportunities Here

Senior Analyst, International Trade Support



IT, Customer Service
Boston, MA, USA
Posted on Friday, June 28, 2024

Job Description:

The Role

The International Middle Office Associate provides support to two trading desks, the Fidelity Capital Markets International Equity Trading Desk and the Fidelity Foreign Exchange Trading Desk.

  • Becoming experienced in middle office support for international equity; assisting traders with issues, supervising and facilitating trade allocations, trade configurations and input, troubleshooting P&S and settlement problems by researching, taking corrective actions and solving root cause
  • Primary contact for electronic order flow exceptions for the international equity trading desk
  • Confirming the financial details of all foreign exchange trades and settling the trades to the appropriate banking instructions. This requires direct phone and electronic contact with Fidelity Retail representatives, brokers, external correspondent and broker/dealer clients and domestic and international banks
  • Reconciling of daily FX foreign currency accounts and investigation/resolution of open accounting items
  • Ensuring pertinent information is efficiently communicated within the team as well as internal and external parties in order to optimally operate 24 hours a day
  • Fully understanding of the order and trade lifecycle along with the systems that facilitate the lifecycle, from various order entry points, through execution, and completion of the trade in settlement
  • Participating in requirement gathering, testing and implementation for projects relating to foreign exchange and international equity

The Expertise and Skills You Bring

  • Ability to work in a fast-paced, trading floor environment with the ability to multi-task with many different systems
  • You possess interpersonal skills and the ability to process work accurately with attention to detail
  • You bring strong leadership skills and the ability to identify and design operational improvements
  • Self-motivated and can operate as part of a dynamic team
  • Excellent digital literacy and are proficient at using Microsoft Office, with Excel macro aptitude a plus
  • Bachelor's Degree in, plus 2-3 years of brokerage or trade support experience
  • FINRA Brokerage licenses 7, 63 required; 24 preferred
  • Effectively operate in a 24×6 environment, including holiday coverage

The Team

The International Middle Office team operates in a 24-hour environment supporting two product trading desks as well as the International trading activities of Fidelity’s brokerage customers. The team ensures accurate trade booking, trade break resolution, confirmation and settlement, issue resolution and internal/external customer service. In this role, additional exposure will offer domestic and international order routing, securities lending experience, systems technology involvement and coordination, and risk management assessment. We adhere to the highest ethical standards, and ensure actions are consistent with defined policies and procedures.

The team handles all middle office aspects of retail and institutional trading for international equities and foreign exchange. This includes order support, trade processing, client service and exception management. The team provides high quality support while forming relationships across the firm. You will be supervised, but have the discretion to take action as an individual contributor and /or as a subject matter expert.