Job Description:

The Role

The Community Relations Manager serves as the Fidelity lead for community relations engagement in the Rhode Island region, driving impact and programming with the local nonprofit community, and supporting regional and enterprise Community Relations strategy and implementation.

Key focus areas for this role include:

• Creating high value initiatives that support under-served communities and engage Fidelity associates to deliver clear business value
• Building and managing meaningful relationships and representing the brand both internally and externally
• Collaborating across stakeholder groups to build strategic connections that advance shared priorities
• Supporting enterprise and other regional initiatives
• Delivering meaningful and measurable results for Fidelity and communities, aligned with organizational objectives and community need

This role will require ample time onsite and in-person in the community in Rhode Island to foster relationships with key stakeholders and build and maintain a strong understanding of community and business needs.

The Expertise and Skills You Bring

• Bachelor's Degree required, or equivalent relevant experience
• Demonstrated experience in and/or understanding of corporate impact field (community relations, corporate citizenship, corporate social responsibility, social impact, etc.)
• Strategic internal and external relationship and stakeholder management experience
• Strong project management skills and the ability to adeptly manage concurrent high priority initiatives
• Ability to navigate a large, complex organization and operate with an agile mindset
• Track record of successful employee-volunteer programming, measurement and reporting, and connecting and balancing business and community needs
• Experience working with under-served communities, through professional and/or personal experience
• Strong writing and speaking skills for a variety of audiences, from entry-level employees to executives

The Value You Deliver

Your work will ensure efforts are cohesive, consistent, and effective in supporting Fidelity’s community strategy, mission, and goals, delivering business value and benefiting local communities. You will collaborate with a team across the country to develop and implement the national program strategy. You will collaborate closely with the local public affairs lead in Rhode Island, regional leadership and other business partners to identify regional priorities and manage relationships to deliver programming that advances business goals and creates lasting community impact.

The Team

The Community Relations team is responsible for developing, implementing, and managing Fidelity’s community engagement and employee-volunteerism efforts. As part of the team, you partner with peer community relations professionals across the firm to support the execution and measurement of high-value programs that create change in our communities. The Community Relations Manager reports to the Vice President, Regional Community Relations and serves as a key member of the regional Fidelity team in the local nonprofit community and among the regions’ employee volunteers and business partners.

How Your Work Impacts the Organization

Fidelity’s Corporate Affairs team focus is on delivering consistent, outstanding, and coordinated communications programs that strengthen Fidelity’s reputation with customers through the media (traditional and social), engage associates, and support business priorities. This group also plays a key role through the oversight of the firm’s state and local government relationships, public affairs, and community relations activities across Fidelity’s regions in the U.S. As part of a centralized organization, you will know what’s important across the enterprise and benefit from a culture that promotes professional and personal growth.

This role advances Fidelity’s position as a good corporate citizen and creates meaningful impact in underserved community. You will support the development and implementation of Fidelity’s community relations strategy locally and support ways for associates and leaders to connect with the community. The work enhances firm’s profile with media, opinion leaders, policymakers, and the public; positions the firm as employer of choice for prospective talent; and helps the firm meet RFP client requirements on corporate citizenship.

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