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VP, Leadership Communications, Enterprise Technology

Fidelity

Fidelity

Marketing & Communications, IT
Boston, MA, USA
Posted on May 17, 2025
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Job Description:

VP, Leadership Communications, Enterprise Technology

Job Description:

As the Vice President of Leadership Communications, your primary responsibility is to provide strategic executive communications support to the Head of Fidelity Technology/Chief Information Officer, coaching him towards executing best practices in executive communications and, associate engagement.

In this role, you will partner closely with the leaders of the Enterprise and Fidelity Technology Strategy & Planning, Human Resources and Global Experience teams to develop and drive the executive communications strategy, plan and content for the Head of Technology aligned with the Fidelity Technology strategy. This includes leading aspects of CIO content development for extended leadership team meetings, town halls and all associates meetings and the creative use of other channels to deliver CIO communications, partnering closely with the Global Experience team. You will have a seat at the senior table, serving as an advisor to the senior leadership team and the CIO Council.

You will be a part of the Leadership Communications at Fidelity and will work with some of Fidelity’s most talented communicators to inform and engage Fidelity’s associates, connect with the external marketplace, and support the success of Fidelity’s businesses while integrating Enterprise Technology and Leadership Communications with broader Fidelity communications.

EXPEREIENCE AND EXPERTISE

  • Extensive executive communications experience working with c-suite (L1 level) executives.

  • Proven ability to coach and counsel senior executives on best practices for a range of communications. styles and a strategic communicator who can recommend, plan and deliver communications that aligns with Technology and enterprise goals

  • Ability to adapt to all types of executive working styles

  • Highly resilient and unflappable, able to work in a high stakes’ and fast paced, high-volume environment under tight deadlines and on competing priorities.

EXCELS AT MESSAGE DEVELOPMENT AND CONTENT CREATION

  • An active listener with the ability to quickly grasp ideas .and concepts, connect the dots with other important concepts, and translate them into messaging appropriate for various audiences for use across various media/channels.

  • Excellent storyteller with the ability to take complex concepts and distill them into compelling yet simple concepts that resonates with key stakeholders.

  • Effective at collaborating with senior leaders and business partners to develop leader and program communications including messaging frameworks, presentations, talking points, social media posts, and more.

  • Experience working across Fidelity to align communications and messaging, as appropriate, with the different business units and enterprise-focused teams.

  • Experience working closely with Strategy and Planning and HR business partners to create and deliver communications.

  • Demonstrated expertise infusing communications with creativity through innovative thinking and problem-solving.

EXPERIENCED COMMUNCIATOR

  • Expertise across executive, internal, and external communications, thought leadership and policy and advocacy communications with a proven ability to integrate a multi-faceted communications program for a technology executive.

    • Highly organized and skilled at project management. Able to develop frameworks and implement communications best practices to bring efficiency and order o the executive communications program.

    • Strong leadership, facilitation, influencing, decision-making and advocacy-building skills, including ability to cultivate relationships with senior leaders and other strategic partners to align internal and external communications.

    • Expertise developing useful measures and metrics and using them to drive decisions and demonstrate the impact of communications your team delivers.

    • Bachelor’s Degree, 15+ years with corporate communications or agency, with experience in both internal and external communications required.

BUSINESS ACUMEN

  • Strong business acumen and a strategic mindset.

  • Demonstrated technology communications experience.

  • Technically-adept, able to grasp concepts related to technology, fintechs, blockchain, and long-term innovation horizon scanning, and communicate them in easy-to-understand language for audiences of all backgrounds.

  • Experience prioritizing against team goals and organizational strategies to produce results.

You’ll have many opportunities to grow and deliver impact as you partner closely with colleagues throughout Enterprise Technology, Corporate Affairs, including Government Relations/Public Policy, External Communications, and Social Media teams, along with Fidelity colleagues across Meetings & Events, and Human Resources and Leadership Communications.

You’ll be a member of the Corporate Affairs function. This team is all about 'thinking and working across Fidelity,' ensuring that we are driving more impactful communications and outcomes to a range of stakeholder audiences, including legislators and regulators, community members, media, industry influencers and associates. As part of a centralized organization, you will gain a great sense of what’s important Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Note: If you are a FINRA registered internal employee who is considering moving to a non-licensed role, you may want to proactively have a conversation with the hiring manger to understand the potential impact to your registrations before a final hiring decision is made.

Note: Fidelity is not providing immigration sponsorship for this position

Certifications:

Category:

Communication

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Company overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process.

If you would like to request an accommodation, please contact us at:

accommodations@fmr.com

Apply

Join us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 3.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

Benefits
Learning & development
Culture

Benefits that adapt to everything life sends your way

401(k) with company match

Medical, dental, vision and prescription drug coverage

16-week maternity leave & 12-week parental leave

Student loan assistance

Fidelity is invested in you

Committed to Professional Development

At Fidelity, we are constantly adapting to the changing needs of our customers, new technologies, and better ways of working. And we empower our employees to do the same, with an emphasis on developing skills and connections that will help propel you forward in your career while being able to make an impact for Fidelity’s customers around the world.

We offer a wide range of options for professional development including online, in-person, and mentor driven solutions. Special interest and networking groups are also part of our culture of empowerment, personal and professional enrichment, diversity and inclusion, and knowledge sharing.

Continuing Education & Training

  • Assess, build, and align your development plan through resources like our skill-building classroom and online courses.
  • Video-based training for technology, leadership, management & more.
  • Ongoing skills development and coaching opportunities.
  • Paid training with a facilitator who is dedicated to your onboarding and will track and evaluate your progress, giving you strategies to improve.
  • A range of talent development programs to support career mobility.

Mentoring

  • Utilize the skills of experienced leaders to enrich your career.
  • Dedicated mentors to help you grow into new areas of Fidelity’s business as you develop new skills.
  • An open atmosphere of knowledge sharing and collaboration.
  • Opportunities to pay it forward, sharing the knowledge you develop and as you help others define how they want their career to take shape.

Our Commitment to Diversity and Inclusion

"Fidelity believes in, and is committed to, fair and equitable treatment for every associate and customer, and to creating a safe and respectful environment, in which everyone is treated with kindness, compassion and respect." Abby Johnson | Chairman and CEO Fidelity Investments

At Fidelity, we are committed to building an enduring culture of inclusion and belonging that will attract, develop and retain a diverse workforce.

Fidelity’s ten affinity groups are self-organized groups of employees with common interests in areas such as race, ethnicity, gender or sexual orientation, or who share similar interests based on similar sets of experiences.

These Employee Resource Groups and Special Interest Groups are models of inclusion for Fidelity. They’re also a powerful form of engagement and development and can provide a pathway to visible leadership roles. Our affinity groups make a large contribution on the business, helping to ensure our products and services are delivered in a welcoming and equitable environment.

  • Over 22K employees participate in an affinity group.
  • Over 1,400 affinity group members volunteered for Fidelity Cares in 2020.
  • 74% increase in affinity group memberships over the last three years.

Giving Back to Our Communities

Throughout Fidelity, you’ll find a genuine commitment to social responsibility – where we strive to make an impact for customers, while also making an impact on the world.

Fidelity Cares

  • Provides associates with opportunities to actively volunteer and share their talents.
  • Hosts numerous company-wide volunteer events (in-person and virtual).
  • Partners with nonprofit organizations to support our local communities.
  • More than 12,000 associates donate time annually – from interns to SVPs.
  • Impact includes refurbishing schools, donating books and supplies, and teaching financial literacy.

Fidelity Charitable®

  • Created to make it easy for people to support charitable organizations they care about.
  • Helped deliver $7.3 billion in donor-recommended grants to charity in 2019.
  • Supported more than 300,000 unique charities around the world.
  • Since its inception, more than $42 billion has been given to public charities.

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