Job Description:

The Role

Are you a hands-on and self-motivated individual who thrives in a fast-paced, dynamic work environment within a matrixed organization?

We are looking for a Senior Manager, Communications Specialist to join our Global Domain Experience team, who will support the mission of the organization by collaborating with the Global Technology Experience team and domains to help to unify programs and experiences across Enterprise Technology to align on and scale best practices, ensure consistent and integrated messaging, and champion initiatives across domains.

In collaboration with the Global Domain Experience Directors you will determine the most effective channels for communicating and marketing domain experiences that amplify new products, capabilities, learning opportunities, culture, and community, while ensuring alignment to the broader Fidelity Technology brand. A successful candidate will be comfortable working as part of an experience team within an agile environment and excel at collaborating with multiple domains and teams in numerous locations and across the globe.

Your responsibilities include:

• Develop and support the execution of high value, innovative and unique experiences.
• Understand the connection between Fidelity and Enterprise Technology’s (ET) strategic vision and build engaging programming and experiences to support that connection.
• Participate in various working teams and strategic projects resulting in increased thought leadership, engagement, and awareness for associates across the enterprise.
• Champion technology experiences for all levels of the organization and the domains you support to ensure all voices are represented.
• In collaboration with ET domains, foster a culture of learning and engagement through the development of programs and activities that support individual, organizational, and enterprise goals.

The Expertise and Skills You Bring

• 6-8 years of professional experience in large program/project management, marketing, communications, and/or event management, preferably in a technology company or organization
• Experienced in developing and executing global, integrated programs, preferably for a technology and/or innovation organization.
• Excellent verbal communication skills; ability to articulate concepts and ideas in abstract to influence across the enterprise, including up to senior leadership
• Strong technical writing and editing skills; attention to detail; knowledge of and strong ability to produce content for digital and social media channels; graphic design skills a plus.
• Experienced in managing groups of stakeholders to execute global, integrated programs, preferably for a technology and/or innovation organization
• Proven success in building strong, trusted relationships and fostering collaboration amongst multiple groups to ensure alignment of programs and to enable continuous improvement
• Willingness to pitch in at all levels and tasks to help the team succeed
• Strong critical thinking skills and ability to think and act quickly and strategically
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, Sharepoint). CMT experience a plus.
• Able to lead projects/work activities, coordinating tasks, needs and deadlines managing resources across multiple teams and for multiple work/project groups to achieve desired outcomes
• Experience with planning and producing videos and podcasts including: scriptwriting, editing, sound design, motion graphics, recording techniques, and production a plus
• Strong analytical skills with an eye for measuring program effectiveness with metrics

The Team

The Global Experience Team (within Technology Strategy and Planning at Fidelity) accelerates enterprise priorities, improves the global technologist experience, fosters a cohesive global culture and community, and continues to establish Fidelity as a leader in technology across the financial services industry. Our goal is to enable technologists to connect to enterprise priorities, key initiatives across Enterprise Technology, Fidelity Technology, and most importantly, each other. The team is a newly formed team within the Enterprise Technology Strategy and Planning organization and offers a unique opportunity to work in an environment of building new experiences from the ground up and to shape the future of the technology associate experience. Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

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Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.