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Senior Accessibility Analyst, Workplace Investing

Fidelity

Fidelity

IT
Merrimack, NH, USA · Covington, KY, USA · smithfield, ri, usa · Westlake, TX, USA
Posted on Aug 30, 2025
Apply now

Job Description:

The Role

Fidelity Investments is seeking a senior digital accessibility analyst who is passionate about building inclusive, barrier-free digital experiences for end users. In this role, you’ll be part of a dynamic enablement squad within our matrixed, agile organization—partnering closely with product teams to integrate accessibility into fast-paced development cycles. You’ll thrive in an environment that values collaboration, continuous learning, and empowering teams to deliver products that meet the highest accessibility standards.

The ideal candidate for this role is an accessibility generalist with a proactive approach and a broad skillset who is capable of adapting to a wide range of responsibilities. If you have experience with digital accessibility consulting, creating accessible documentation, and collaborating with sales, legal and procurement teams to respond to RFPs and draft contract language that ensures accessibility compliance, then this role might be for you!

Requirements:

  • Minimum of 5 years of experience in digital accessibility as a consultant, analyst, domain advisor, program manager or similar role.
  • In-depth knowledge of the Web Content Accessibility Guidelines (WCAG 2.2), Section 508 of the Rehabilitation Act, and Title II of the Americans with Disabilities Act.
  • Ability to identify and prioritize accessibility barriers while providing solutions for removing them from designed and developed products.
  • Bachelor's degree in a related field

Preferred Qualifications / Valued Experience

  • Proficiency with creating, testing, and remediating PDFs and other document types for accessibility compliance.
  • Experience using Microsoft Office and Adobe InDesign accessibility features.
  • Knowledge of PDF/UA and Matterhorn Protocol.
  • Experience with document remediation applications (like PAC3, Crawford AccessibilityNow, CommonLook Validator, CommonLookPDF, or the like)
  • Partnering with sales and product teams to draft responses to RFP inquiries about the accessibility of digital products and services.
  • Collaborating with legal teams to incorporate accessibility language into service agreements and scope of work documents.
  • Interacting with procurement to craft and / or evaluate accessibility conformance reports (ACRs / VPATs).
  • Experience leading and maintaining ongoing communications between client and service provider while managing escalations and resolutions.
  • Engaging with product teams to evaluate critical metrics of accessibility programs to identify risks, dependencies and opportunities for improvement.

The Expertise and Skills You Bring

  • High level of personal integrity and professionalism
  • Exceptional analytical, project management, and problem-solving capabilities
  • Outstanding relationship building and business partnership skills with the ability to build credibility and trust with diverse partners inside and outside of the organization
  • Experience with Jira or similar Agile backlog management tool preferred
  • Strong attention to detail, capable of working at different levels of detail and concisely summarize complex issues
  • Ability to make decisions based on validated reasoning
  • Strong verbal, written communication, interpersonal and organizational skills
  • Flexibility to adapt to a continually developing environment and manage multiple priorities
  • Dedication to cross-functional teamwork and collaboration

The Value You Deliver

  • Prioritizing work to deliver customer and client value based on impact
  • Creating inclusive and accessible digital experiences that deliver on product, technology and Fidelity goals
  • Working with product area, chapter and squad leaders to deliver a cohesive customer experience across products and channels
  • Establishing relationships with peers and executives
  • Assist with quarterly planning activities and ongoing prioritization of squad backlog
  • Identify, define and articulate strategic accessibility initiatives/roadmaps for the squad
  • Effectively present information and roadmap progress to Product Area and Domain leadership

Note: Fidelity is not providing immigration sponsorship for this position.

Certifications:

Category:

Product Management

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Company overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process.

If you would like to request an accommodation, please contact us at:

accommodations@fmr.com

Apply

Join us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to [email protected], or by calling 800-835-5099, prompt 2, option 3.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

Benefits
Learning & development
Culture

Benefits that adapt to everything life sends your way

401(k) with company match

Medical, dental, vision and prescription drug coverage

16-week maternity leave & 12-week parental leave

Student loan assistance

Fidelity is invested in you

Committed to Professional Development

At Fidelity, we are constantly adapting to the changing needs of our customers, new technologies, and better ways of working. And we empower our employees to do the same, with an emphasis on developing skills and connections that will help propel you forward in your career while being able to make an impact for Fidelity’s customers around the world.

We offer a wide range of options for professional development including online, in-person, and mentor driven solutions. Special interest and networking groups are also part of our culture of empowerment, personal and professional enrichment, diversity and inclusion, and knowledge sharing.

Continuing Education & Training

  • Assess, build, and align your development plan through resources like our skill-building classroom and online courses.
  • Video-based training for technology, leadership, management & more.
  • Ongoing skills development and coaching opportunities.
  • Paid training with a facilitator who is dedicated to your onboarding and will track and evaluate your progress, giving you strategies to improve.
  • A range of talent development programs to support career mobility.

Mentoring

  • Utilize the skills of experienced leaders to enrich your career.
  • Dedicated mentors to help you grow into new areas of Fidelity’s business as you develop new skills.
  • An open atmosphere of knowledge sharing and collaboration.
  • Opportunities to pay it forward, sharing the knowledge you develop and as you help others define how they want their career to take shape.

Our Commitment

Discover opportunities to build a fulfilling career within a supportive culture that celebrates individuality. We empower our associates to pursue career paths that align with their unique goals and personalities.

Giving back to our communities

Throughout Fidelity, you’ll find a genuine commitment to social responsibility – where we strive to make an impact for customers, while also making an impact on the world.

Fidelity Cares

  • Provides associates with opportunities to actively volunteer and share their talents.
  • Hosts numerous company-wide volunteer events (in-person and virtual).
  • Partners with nonprofit organizations to support our local communities.
  • More than 12,500 associates donate time annually – from interns to SVPs.
  • Impact includes refurbishing schools, donating books and supplies, and teaching financial literacy.

Fidelity Charitable®

  • Created to make it easy for people to support charitable organizations they care about.
  • Helped deliver $14.9billion in donor-recommended grants to charity in 2024.
  • Supported more than 433,000 unique charities around the world.
  • Since its inception, more than $100 billion has been given to public charities.

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