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Sr. Manager, Social Media Marketing

Fidelity

Fidelity

Marketing & Communications
smithfield, ri, usa · Merrimack, NH, USA · Jersey City, NJ, USA · Westlake, TX, USA
USD 85k-143k / year
Posted on Sep 23, 2025

Job Description:

The Role

As the Senior Manager, Social Media Marketing, you will help drive organic search engine optimization and social media strategies to improve rankings, increase brand awareness, and effectively generate engagement with financial advisors and institutional investors. In this role, you will partner closely with integrated digital marketers along with product, segment, and thought leadership marketing associates to promote content in a connected way across Google, Bing, LinkedIn, YouTube, and Reddit. You’ll blend your business and digital marketing expertise with a passion for optimizing channel performance and improving workflows.lead the organic social strategy for our brand handles, with a focus on driving meaningful engagement, amplifying our brand voice, and building a streamlined, data-driven approach to content. You’ll serve as a strategic lead for organic social execution, balancing proactive content ideation with thoughtful evaluation of inbound post requests. You’ll optimize content before publication to ensure alignment with platform best practices, brand voice, and audience engagement goals.


This role requires a strategic thinker who can translate platform trends, performance data, and stakeholder inputs into a cohesive social strategy. You’ll also play a key role in aligning organic efforts with paid media insights, orchestrating engagement tactics to boost visibility, and building a network of social media advocates across the organization.

  • Lead the organic social strategy for brand handles, prioritizing efforts based on historical performance, platform trends, and business objectives

  • Help develop and implement the LinkedIn boosting strategy that connects the dots between organic and paid social media

  • Streamline content intake and execution, assessing inbound post requests and optimizing copy for visibility, engagement, and brand voice alignment

  • Proactively identify content opportunities, pitch ideas to internal partners, and secure buy-ion for new initiatives

  • Design and implement orchestrated engagement tactics, including coordinated commenting, sharing, and amplification strategies to enhance post visibility

  • Serve as the voice of organic social, educating internal teams on best practices and platform capabilities

  • Build and lead a network of social media advocates across marketing, providing training and upskilling to associates to strengthen social fluency and collaboration

  • Monitor platform trends and competitor activity, translating insights into actionable recommendations

  • Own reporting and analytics for organic social performance, delivering insights that inform strategy and stakeholder communications

The Expertise and Skills You Bring

  • 5-7 years of digital marketing experience, specializing social media strategy (agency experience a plus)

  • Ability to lead brand social handles and drive measurable results

  • Deep understanding of existing and emerging social media platforms with experience finding opportunities to scale or build new capabilities

  • Ability to quickly build connections and trust with business partners to own the social media direction — from goal setting and plan-building to delivery and measurement of results

  • Passion for problem solving and owning outcomes, collaborating across multiple teams to accomplish goals

  • Strong communication, interpersonal and presentation skills

  • Desire to stay on top of industry trends, competitor insights and measurement data to provide well-informed recommendations to team members

  • Adept at interpreting data, generating insights and recommending optimizations to deliver strategic counsel and impactful recommendations to business partners

  • You approach ambiguity with a growth mentality

  • Knowledge of Financial Services industry and our offerings preferred

  • A talent to thrive in a fast-paced environment and are easily adaptable to change

  • Able to balance objectives big and small, remaining persistent in the face of challenges while maintaining a positive demeanor

  • Experience with Agile principles a plus

  • Optimizing social copy and creative for performance and brand alignment

  • Familiarity with paid social media strategy and how it can inform organic efforts

  • Experience with social media management and listening tools (e.g. Sprinklr, Hootsuite, Sprout)


The Team

We are a passionate team of digital engagement and marketing technology professionals! We work closely with the segment and product marketing, sales, analytics, CRM, and technology development teams to drive brand awareness, digital engagement, differentiated digital experiences and quality leads for our relationship management and sales teams.

Note: Fidelity will not provide immigration sponsorship for this position.

The base salary range for this position is $85,000-$143,000 per year.

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.

We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.

Certifications:

Category:

Marketing

Company overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process.

If you would like to request an accommodation, please contact us at:

accommodations@fmr.com

Apply

Join us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to [email protected], or by calling 800-835-5099, prompt 2, option 3.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

Benefits
Learning & development
Culture

Benefits that adapt to everything life sends your way

401(k) with company match

Medical, dental, vision and prescription drug coverage

16-week maternity leave & 12-week parental leave

Student loan assistance

Fidelity is invested in you

Committed to Professional Development

At Fidelity, we are constantly adapting to the changing needs of our customers, new technologies, and better ways of working. And we empower our employees to do the same, with an emphasis on developing skills and connections that will help propel you forward in your career while being able to make an impact for Fidelity’s customers around the world.

We offer a wide range of options for professional development including online, in-person, and mentor driven solutions. Special interest and networking groups are also part of our culture of empowerment, personal and professional enrichment, diversity and inclusion, and knowledge sharing.

Continuing Education & Training

  • Assess, build, and align your development plan through resources like our skill-building classroom and online courses.
  • Video-based training for technology, leadership, management & more.
  • Ongoing skills development and coaching opportunities.
  • Paid training with a facilitator who is dedicated to your onboarding and will track and evaluate your progress, giving you strategies to improve.
  • A range of talent development programs to support career mobility.

Mentoring

  • Utilize the skills of experienced leaders to enrich your career.
  • Dedicated mentors to help you grow into new areas of Fidelity’s business as you develop new skills.
  • An open atmosphere of knowledge sharing and collaboration.
  • Opportunities to pay it forward, sharing the knowledge you develop and as you help others define how they want their career to take shape.

Our Commitment

Discover opportunities to build a fulfilling career within a supportive culture that celebrates individuality. We empower our associates to pursue career paths that align with their unique goals and personalities.

Giving back to our communities

Throughout Fidelity, you’ll find a genuine commitment to social responsibility – where we strive to make an impact for customers, while also making an impact on the world.

Fidelity Cares

  • Provides associates with opportunities to actively volunteer and share their talents.
  • Hosts numerous company-wide volunteer events (in-person and virtual).
  • Partners with nonprofit organizations to support our local communities.
  • More than 12,500 associates donate time annually – from interns to SVPs.
  • Impact includes refurbishing schools, donating books and supplies, and teaching financial literacy.

Fidelity Charitable®

  • Created to make it easy for people to support charitable organizations they care about.
  • Helped deliver $14.9billion in donor-recommended grants to charity in 2024.
  • Supported more than 433,000 unique charities around the world.
  • Since its inception, more than $100 billion has been given to public charities.

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