Position Description:

Performs technical analysis of sophisticated Web applications using tools such as Spring MVC, Spring Core, XML, and CSS. Works closely with the Squad Lead, Scrum Master, Developers, Quality Assurance Engineers, and Architects to craft, build, test, and deliver the features that make up the enterprise’s Digital experiences, using Java and Confluence. Executes analysis for medium-sized projects. Documents requirements and creates specifications, and makes design recommendations for medium-sized projects. Works with business partners and technology partners to identify, review, define, interpret, and clarify scope of work in terms of business and/or system requirements and processes.

Primary Responsibilities:

• Contributes to the analysis strategy for technology projects culminating in the creation of documentation to support project needs.

• Recommends changes to existing systems design to achieve requirements, and recommends designs for new systems based on requirements.

• Documents objectives, use cases, requirements, and specifications.

• Monitors documentation standards and best practices.

• Recommends traceability improvements.

• Establishes project plans for projects of moderate scope, and works on multiple projects concurrently.

• Works directly with the user community for project definition.

• Communicates project plan information, objectives, and deliverables to the team.

• Works on complex assignments and on multiple phases of a project.

• Assists in defining analysis strategy.

• Writes business cases for review.

• Identifies and records risks, issues, dependencies, and assumptions in accordance with project standards.

• Participates in the review and validation of Quality Assurance test plans to ensure requirements have been met.

Education and Experience:

Bachelor’s degree (or foreign education equivalent) in Computer Science, Engineering, Information Technology, Information Technology and Management, Information Systems, Mathematics, or a closely related field and three (3) years of experience as a Senior Systems Analyst (or closely related occupation) performing systems analysis on web and mobile applications in a financial services environment.

Or, alternatively, Master’s degree (or foreign education equivalent) in Computer Science, Engineering, Information Technology, Information Technology and Management, Information Systems, Mathematics, or a closely related field and one (1) year of experience as a Senior Systems Analyst (or closely related occupation) performing systems analysis on web and mobile applications in a financial services environment.

Skills and Knowledge:

Candidate must also possess:

• Demonstrated Expertise (“DE”) analyzing web application logs using Splunk and Datadog; configuring integrations to directly interact SOAP and REST webservices using SoapUI, Postman, and Talend; and triaging production and content issues in applications within acceptance and production environments using SDL Tridion.

• DE analyzing data retrieved from RESTful APIs and GraphQL; and writing queries and mutations in GraphQL and using tools -- Postman, Insomnia, and GraphQL -- to test and debug API requests.

• DE designing current state process flows to map out existing workflows and recommending optimized solutions for future state process flows (representing process improvements and ensure alignment with business objectives) using diagramming tools – Draw.io, Visio and Lucidchart; and providing demonstration of completed functionality to business partners in conjunction with Developers and Quality Engineers.

• DE participating in the Agile Scrum activities during the software development lifecycle (SDLC), including: creating planning session Epics and Stories for Agile project management processes, maintaining healthy story backlogs using Atlassian Jira, conducting story refinement sessions using Kanban boards, planning sprints and tracking progress using Atlassian Jira, generating and presenting sprint reports using Jira reporting and Confluence, and conducting retrospective sessions using Mural.

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