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Principal Systems Analyst

Fidelity

Fidelity

IT
Westlake, TX, USA · smithfield, ri, usa
Posted on Jan 17, 2026

Job Description:

Job Description:

The Role

We are seeking a dynamic and experienced individual with a proven track record of collaborating with business partners, understanding business requirements, translating business requirements into system requirements, and making recommendations regarding system functionality.

This role will work closely with development teams, stakeholders, technology leads, and agile teams to ensure successful delivery of program milestones and adherence of the deliverables to the product roadmaps. It’s a fast-paced environment where decisions are customer-centric, collaborative, and iterative.

Your problem solving and technical skills along with ability to synthesize findings, developing practical and realistic recommendations, and communicate results will help you excel at this position. It’s a fast-paced environment where decisions are customer-centric, collaborative, and iterative.

The Team

This is an exciting role within the Workplace Investing (WI) Managed Accounts team, partnering. The team is a global, fast-paced, Agile team, looking for a Principal Systems Analyst who brings experience in business and systems analysis, and has a passion for teamwork and a deep interest in building a world class product that make lives better.

The Expertise You Have

  • 6+ years relevant experience in various systems analysis methodologies, including data analysis, data mapping, flowcharts, uses case development, story writing, set-up / configuration of systems, user acceptance testing and product documentation

  • Outstanding conceptual thinking, and problem-solving capabilities including synthesizing findings and developing practical and realistic recommendations

  • Strong project management skills with ability to take ownership of a business issue, lead triage and resolution discussions with a sense of urgency, communicate client and participant impact to Legal, Risk, Compliance and appropriate business partners, and see resolution of issue through to completion

  • Proven capacity to lead analysis of business systems and/or business process to identify user needs, document requirements, and address operation/ process issues/ improvements to accomplish business objectives.

  • Proven capacity to lead clarification and ‘translation’ of less-technical documentation and/or requirements into highly technical subject-matter

  • Leadership ability to train key partners and other constituencies in new solutions - architecture and implementation.

  • Solid grasp of Fidelity’s unique landscape with experience in multiple product offerings, preferred

  • Superb communication skills – written, verbal and presentation artifacts.

  • Bachelor’s degree encouraged, MBA or MS preferred.

The Skills You Bring

  • Outstanding analytical skills and ability to lead distillation and translation of sophisticated customer needs into Agile stories with clear, substantial acceptance criteria

  • Demonstrated good interpersonal skills; highly compassionate emotional intelligence blended with analytical rigor and passion for technology.

  • Ability to build reputation and influence across the firm and at all levels of management.

  • Customer-obsessed with validated dedication to and success with delivering measurable business value

  • Innovative yet pragmatic – able to lead teams toward risk-taking with the highest likely marginal return.

The Value You Deliver

  • Understand the end-to-end associate experience and problems that require systems analysis to settle potential opportunities and problems to be solved

  • Confer with team and business partners to resolve problem and type of data to be processed for assigned project or work stream within a larger project.

  • Capture information related to customer experiences, products, and/or services and perform analysis and reporting to detect and disclose relevant patterns

  • Identify root causes and validate business problems in terms of business and systems requirements

  • Quantify the scope and impact of the opportunity that will add new value for the organization and help lead prioritization according to business value or critical metrics

  • Build and implement test scenarios and settings to evaluate solution efficiency and identify the right metrics and approach to measure business value

Certifications:

Category:

Information Technology

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Company overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process.

AI Guidelines

Learn about our guidelines for use of AI when applying for a Fidelity job

If you would like to request an accommodation, please contact us at:

accommodations@fmr.com

Apply

Join us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 3.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

Benefits
Learning & development
Culture

Benefits that adapt to everything life sends your way

401(k) with company match

Medical, dental, vision and prescription drug coverage

16-week maternity leave & 12-week parental leave

Student loan assistance

Fidelity is invested in you

Committed to Professional Development

At Fidelity, we are constantly adapting to the changing needs of our customers, new technologies, and better ways of working. And we empower our employees to do the same, with an emphasis on developing skills and connections that will help propel you forward in your career while being able to make an impact for Fidelity’s customers around the world.

We offer a wide range of options for professional development including online, in-person, and mentor driven solutions. Special interest and networking groups are also part of our culture of empowerment, personal and professional enrichment, diversity and inclusion, and knowledge sharing.

Continuing Education & Training

  • Assess, build, and align your development plan through resources like our skill-building classroom and online courses.
  • Video-based training for technology, leadership, management & more.
  • Ongoing skills development and coaching opportunities.
  • Paid training with a facilitator who is dedicated to your onboarding and will track and evaluate your progress, giving you strategies to improve.
  • A range of talent development programs to support career mobility.

Mentoring

  • Utilize the skills of experienced leaders to enrich your career.
  • Dedicated mentors to help you grow into new areas of Fidelity’s business as you develop new skills.
  • An open atmosphere of knowledge sharing and collaboration.
  • Opportunities to pay it forward, sharing the knowledge you develop and as you help others define how they want their career to take shape.

Our Commitment

Discover opportunities to build a fulfilling career within a supportive culture that celebrates individuality. We empower our associates to pursue career paths that align with their unique goals and personalities.

Giving back to our communities

Throughout Fidelity, you’ll find a genuine commitment to social responsibility – where we strive to make an impact for customers, while also making an impact on the world.

Fidelity Cares

  • Provides associates with opportunities to actively volunteer and share their talents.
  • Hosts numerous company-wide volunteer events (in-person and virtual).
  • Partners with nonprofit organizations to support our local communities.
  • More than 12,500 associates donate time annually – from interns to SVPs.
  • Impact includes refurbishing schools, donating books and supplies, and teaching financial literacy.

Fidelity Charitable®

  • Created to make it easy for people to support charitable organizations they care about.
  • Helped deliver $14.9billion in donor-recommended grants to charity in 2024.
  • Supported more than 433,000 unique charities around the world.
  • Since its inception, more than $100 billion has been given to public charities.

Technology careers at Fidelity

Imagine and create the next generation of financial products and tools.

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