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VP, Business Development Officer, Fidelity Personal Trust Company, FSB

Fidelity

Fidelity

Sales & Business Development
Merrimack, NH, USA
Posted on Mar 28, 2026

Job Description:

Note: Fidelity will not provide immigration sponsorship for this position.

The Role

The VP, Business Development Officer (BDO) develops personal trust business opportunities by increasing awareness and knowledge of the product offering, trust administration, and fiduciary issues across our Wealth Management and Institutional business lines. The BDO will review service model components, system requirements, business processes and procedures, and product positioning for trustee services, and identify and implement new features and/or distribution channels for personal trust business. The VP also works with Marketing partners to develop appropriate educational and other material (print, video & webinar) and leads a team of Regional Trust Specialists ('RTS') who connect directly with advisors and clients on potential current and successor trustee opportunities.

This role acts a subject matter authority on regulatory and fiduciary matters, trust administration and estate planning concepts to the Fidelity Personal Trust Company, FSB (FPTC) Board of Directors and its subcommittees and FPTC personnel across multiple business lines, including personal trust accounts, stock plan services, health savings accounts and directed trustee/paying agent accounts for retirement plans. The CFO leads a team of fiduciary officers and risk and compliance associates to ensure compliance with applicable laws, regulations and internal policies and procedures.

The Expertise and Skills You Bring

  • J.D. required
  • 13+ years of trust administration, risk and/or wealth planning experience with a trust bank or in the financial services industry.
  • 5 + years in a people leadership capacity.
  • CTFA, CFP, FINRA Series 7, 24 are a plus.
  • Experience with various types of trusts and estate planning documents, income and principal accounting, personal and trust income taxation, estate tax, charitable trusts, gift tax, GST tax, working knowledge of investments, trust and estate law, retirement plans, and the laws and regulations that govern trusts.
  • Ability to think analytically and strategically and relay complex situations clearly and effectively.
  • Demonstrates strong written, verbal, and interpersonal communication skills.
  • Works independently, juggle multiple tasks, and prioritize work to maintain both accuracy and efficiency.
  • Demonstrates collaboration skills, and ability to function as a great teammate.
  • Presents group training and/or acts as a coach/mentor.
  • Recognizes risk across processes and identify downstream implications of change.
  • Collaborates and coordinate with Senior management, advisors, attorneys, and tax professionals.
  • Possesses and outstanding work ethic, integrity, team spirit and judgment.
  • Experienced in engaging with audit and government regulators to facilitate examination of the bank.
  • Strong background in compliance, risk management and risk mitigation.

The Team

Fidelity Personal Trust Company, FSB (FPTC) is a federally chartered trust company that offers personal trust services to Fidelity’s Wealth Management ultra and high net worth customers in every state and to such customers of our Fidelity Institutional business. The Business Development Officer will be part of a leadership team consisting of the Chief Operating Officer, the Chief Fiduciary Officer, the Head of Fiduciary Tax, and the Head of Trust Administration, who partner together to grow the business and manage it to high standards of regulatory and financial excellence, while working across the enterprise for the benefit of the company’s customers. FPTC is a subsidiary of Fidelity Investments, a financial services company whose goal is to strengthen and secure the financial wellbeing of our customers by providing excellent customer service, investment choice, and innovative solutions, all delivered within a personalized experience.

Fidelity Wealth’s Customer Insights & Offerings is a newly established function, bringing customer analytics and wealth management offerings even closer together. The team is responsible for understanding the needs and behaviors of Fidelity Wealth’s customers and their families and developing offerings and solutions that meet their needs throughout their lifetime.

Certifications:

Series 07 - FINRA, Series 24 - FINRA

Category:

Product Management

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Some roles may have unique onsite requirements. Please consult with your recruiter for the specific expectations for this position.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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Benefits that balance life and work

From our fully paid parent leave to our on-site health and wellness centers, our benefits support the belief that more balance you have, the better you can achieve your goals.

Benefits

Company overview

Company overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experience.

Reasonable accommodations

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation contact the HR Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 3.

Equal opportunity employer

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop, and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Hybrid work schedule

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

Applicant screening

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

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