Job Description:
Note: Fidelity is not providing immigration sponsorship for this position.
The Role
The Legal Operations Analyst will work in a team environment by supporting and providing accurate and timely processing of documents in a multi-client and multi-benefit setting for the Qualification Services Organization. The Legal Operations Analyst will be tasked with meeting client deliverables while supporting the team’s daily processing of legal documents; Power of Attorney, Subpoena, Bankruptcy, Tax Levy, Restraining Orders and Garnishments.
This position requires flexibility due to the nature of the position and the changing responsibilities throughout the day. The level of exposure the team is managing each day makes it essential to have a person with a comprehensive understanding of risk management and time management responsibilities.
Responsibilities include:
- Validating written requests to ensure legitimacy and that they meet standard guidelines of both Fidelity’s internal controls and federal and state regulatory requirements
- Analyzing customer records to ensure proper quality standards as required by each specific business unit
- Providing support to internal operational, customer-facing, and client service groups
- Acting with integrity and maintaining confidentiality when handling sensitive information.
- Ensuring all items within each specific team function are resolved in a timely manner and meet accuracy standards.
The Expertise and Skills You Bring
- Bachelor’s Degree preferred or 3 - 5 years equivalent work experience.
- Proven track record of working effectively in a result based and processing-oriented work environment.
- Experience in financial services or high-volume transaction processing.
- Strong knowledge of Defined Contribution, Defined Benefit and Health & Welfare plans
- Consistent track record of working effectively in a result and process-oriented work environment.
- High level of accuracy and attention to detail, particularly in written documents.
- Strong analytical and research skills.
- Excellent oral and written communication skills.
- The ability to confidently spot and raise issues.
- Excellent organizational and time management skills with the ability to prioritize and manage multiple tasks simultaneously.
- Ability to prioritize, problem solve and make decisions.
- Paralegal, Risk or Compliance background preferred.
The Team
This team is responsible for mitigating risks to the firm and ensuring required responses are handled appropriately and on time. The role interacts with multiple internal groups such as client management, compliance, legal, risk, operations, and services group, as well as our customer service group. The larger Qualification Services Organization is a multi-client and multi-product group that provides specialized processing on behalf of our plan sponsors.
Certifications:
Category:
ComplianceMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Some roles may have unique onsite requirements. Please consult with your recruiter for the specific expectations for this position.
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
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Benefits that balance life and work
From our fully paid parent leave to our on-site health and wellness centers, our benefits support the belief that more balance you have, the better you can achieve your goals.
Company overview
Company overview
At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experience.
Reasonable accommodations
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation contact the HR Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 3.
Equal opportunity employer
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop, and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Hybrid work schedule
Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.
Applicant screening
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.