Job Description:
Note: Fidelity will not provide immigration sponsorship for this position.
The Role
Are you energized by leading large, complex organizations and shaping how millions of people experience benefits communications? As Vice President, Communications Management, you will be leading an enterprise‑scale organization delivering high‑impact benefits communications for Fidelity Workplace Investing! You will be setting strategy, leading teams, managing vendors, and driving quality, efficiency, and innovation—while partnering closely with senior leaders to improve client outcomes and business results.
The Expertise and Skills You Bring
Significant experience leading large, matrixed teams and complex operations, with the ability to influence and partner at the senior leadership level
Proven capability in setting strategic direction and translating strategy into high‑quality execution, measurable results, and continuous improvement
Experience leading communications, operations, or process‑delivery functions in fast‑paced, highly interdependent environments
Strong people leadership skills, including identifying and developing talent, coaching leaders, and fostering an inclusive, high‑performing culture
Demonstrated ability to manage vendor relationships, service delivery, and issue escalation while driving accountability and risk mitigation
Excellent communication and collaboration skills, including presenting to and advising executive audiences with clarity and confidence
Strong analytical judgment and problem‑solving skills used to navigate competing priorities and complex business challenges
Bachelor’s degree or equivalent experience required; FINRA Series 7, 63, and 24 licenses obtained within 90 days
The Team
Communications & Education (C&E) delivers consulting, content development, and communications solutions that help plan sponsors and participants understand and engage with their benefits. Partnering closely with internal stakeholders and external vendors, the Communications Management organization designs and delivers content across digital and print channels in a high‑volume, time‑sensitive environment. The team plays a critical role in enabling consistent, high‑quality client experiences while supporting Fidelity’s broader Workplace Investing mission.
Certifications:
Series 07 - FINRA, Series 24 - FINRA, Series 63 - FINRACategory:
CommunicationPlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
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Benefits that balance life and work
From our fully paid parent leave to our on-site health and wellness centers, our benefits support the belief that more balance you have, the better you can achieve your goals.
Company overview
Company overview
At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experience.
Reasonable accommodations
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation contact the HR Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 3.
Equal opportunity employer
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop, and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Applicant screening
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.