Manager, Business Analyst - Fidelity Institutional Billing Solutions

Fidelity
Fidelity

IT

Texas, USA · New Hampshire, USA · Rhode Island, USA · Westlake, OH, USA · Merrimack, NH, USA

Posted on Jul 18, 2026

Job Description:

NOTE: Fidelity will not be providing immigration sponsorship for this role.

The Role

Are you passionate about making a difference by leveraging your deep understanding of Billing and Investment Products to bridge the gap between product innovation and client needs? Join our dynamic, cross-functional team dedicated to business enablement and improvements. You would work within a Team focused on our Fidelity Institutional Wealth Management Billing solutions.

As a Business Analyst, you would leverage your expertise to drive high-impact solutions that empower our stakeholders.

There are three primary principles of being a great Business Analyst:

· Strategy: Understanding the problem or the why and aligning it to the mission

· Execution: This is where and how the work gets done

· Business Readiness: How do you drive your product to launch and support after launch

The Expertise and Skills You Bring

  • Bachelor’s degree required; a master’s degree in business or a relevant technology leadership field is advantageous

  • Over 3 years of experience in a team, specializing in delivering technical solutions throughout the full lifecycle of software development

  • Demonstrated experience and understanding of Billing Investment Products

  • Demonstrated expertise in facilitating requirements gathering by skillfully conducting journey and story mapping exercises, while precisely defining acceptance criteria

  • Exceptional analytical skills and technical understanding and use of APIs, relational databases, complex integrations, and DevOps.

  • Proven success in managing large-scale projects within a complex ecosystem, with the ability to develop a deep understanding of the domain

The Team

This is an exciting opportunity to join the FI (Fidelity Institutional) Business Analysis organization and make a meaningful impact on our business objectives. You’ll collaborate closely with stakeholders and autonomous teams to deliver high-value outcomes while championing a culture of continuous improvement and professional growth. By actively modeling and promoting Fidelity’s leadership principles and practices, you will help energize and evolve a dynamic, innovative, and learning-driven environment.

#InvestmentProducts#Billing#BusinessAnalysis #ProductManagement

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:

Category:

Product Management

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Apply

All fields are required. Candidates should limit the number of roles they apply to at any given time.

Benefits that balance life and work

From our fully paid parent leave to our on-site health and wellness centers, our benefits support the belief that more balance you have, the better you can achieve your goals.

Benefits

Company overview

Company overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experience.

Reasonable accommodations

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation contact the HR Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 3.

Equal opportunity employer

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop, and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Applicant screening

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

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