Job Description:
Note: Fidelity will not provide immigration sponsorship for this position.
The Role
The Senior Business Analyst (BA) will utilize their consulting, analysis, and domain skills to provide the best outcomes for our client, their participants and Fidelity. You will join a team of passionate Health and Welfare professionals committed to crafting business requirements that are crucial to our ability to serve as a directed record keeper for our plan sponsors. You will serve as requirements expert and are responsible for providing all business analysis support for client advised projects to ensure that the systems are functioning according to the detailed business requirements.
The Health and Welfare Business Analyst is a key member of the Health and Welfare (HW) Center of Excellence Implementation and Migration team that services Fidelity clients. The role provides for the ability to work in a growing Health and Welfare offering, access to scalable technology while continually enhancing your knowledge of the Health and Welfare benefits administration landscape.
Expertise and Skills you Bring
- Bachelor’s degree or equivalent years of industry experience
- 3 plus years of Health and Welfare benefits service experience with an
- Understanding of benefits administration system
- Prior client implementation and\or platform migration experience a plus
- Proficient with Microsoft Office applications - medium Excel knowledge including VLOOKUP experience.
- Ability to independently manage one’s own workload
- The ability to critically analyze complex business requirements/product issues
- Regulatory and legislative knowledge in aligned service area
- Demonstrates excellent communication skills (written and verbal)
- Ability to conduct analysis and document findings
- Procedure execution and process improvement
- Align, plan, and execute new product capability delivery with in-flight implementation while driving/ supporting execution of key activities (example: data conversion load).
- Participate in validation and/or testing efforts to ensure results meet the client and/or product offering requirements
- Partnering with the Director- Client HealthCare Consulting to define client specific configurable variations to support a client plan and/or administrative requirements
- Performing root cause analysis to determine gaps or trends for continuous improvement opportunities
- Submitting requests and/or assisting with translation of business requirements to technology partners, as applicable
- Creating training material and reference material for participant services
- Assisting and coaching the broader virtual team
- Engaging in and/or leading ongoing courses to support continued personal development
In addition to the above, the Center of Excellence (COE) requires skills in the following area:
Client Requirements Documentation
- Review client provided documents and the Information Requirements Checklist (IRC) and/or Plan Administration Manual (PAM)/Status Change Matrix (SCM) and complete the Client Requirements Tool with the clients plan rules
- Document gaps for the Client HealthCare Consultant to follow up on
- Provide support to Client HealthCare Consultant on Requirements Workshop call
The Team
Fidelity’s healthcare administrative services are backed by the service, trust, and experience that have helped Fidelity become America's Retirement Leader. With over 20 years of experience in Health and Welfare administration, we are utilizing our experience to bring health and wealth together to drive better outcomes for our clients. In this role, you will be uniquely positioned to deliver the service to achieve those goals.
Note: If you are a FINRA registered internal employee who is considering moving to a non-licensed role, you may want to proactively have a conversation with the hiring manager to understand the potential impact to your registrations before a final hiring decision is made.
Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Certifications:
Category:
Client ServicePlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
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Benefits that balance life and work
From our fully paid parent leave to our on-site health and wellness centers, our benefits support the belief that more balance you have, the better you can achieve your goals.
Company overview
Company overview
At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experience.
Reasonable accommodations
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation contact the HR Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 3.
Equal opportunity employer
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop, and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Applicant screening
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.