Job Description:
Principal Systems Analyst
Note: Fidelity will not provide immigration sponsorship for this position.
The Role
The Principal Systems Analyst serves as a strategic liaison across business, product, and engineering teams, ensuring alignment between technology solutions and business objectives. As a key member of the delivery team, you will help shape the technical product vision, architecture, and solution design.
You will develop a deep, end-to-end understanding of existing applications and business processes to define requirements and design solutions for modern and emerging technologies. In this role, you will translate complex business needs into scalable, actionable solutions for highly collaborative, cross-functional, and geographically distributed engineering teams.
As a principal-level contributor, you will lead complex systems analysis efforts, influence decision-making across stakeholders, and deliver strategic recommendations that address critical business challenges and opportunities. You will also coordinate release activities, manage dependencies across teams, and play an active role in delivery planning and execution.
Key Responsibilities
- Serve as the primary liaison between business, product, and engineering teams
- Lead systems analysis efforts for complex, cross-functional initiatives
- Translate business requirements into clear, actionable technical specifications and user stories
- Partner with engineering and architecture to drive solution design and implementation approaches
- Build deep expertise in existing applications, workflows, and business processes
- Identify and drive opportunities for modernization, optimization, and automation
- Influence stakeholders and provide strategic, data-informed recommendations aligned with business goals
- Coordinate release planning and manage cross-team dependencies in fast-paced environments
- Facilitate and contribute to team rituals such as planning sessions, backlog refinement, and retrospectives
- Proactively identify and help remove delivery impediments to improve team effectiveness
The Expertise and Skills You Bring
- Bachelor’s degree with 9 years of experience in business and/or systems analysis within a software development environment
- Strong experience with software development practices, tools, and collaboration platforms (JIRA, Confluence, SharePoint)
- Excellent written and verbal communication skills, with the ability to engage stakeholders and elicit detailed requirements
- Advanced analytical skills with the ability to evaluate existing systems and recommend scalable, effective solutions
- Proven ability to manage multiple priorities in a fast-paced, collaborative environment
- Experience developing detailed requirements, user stories, and supporting documentation
- Strong consulting mindset with the ability to ask insightful questions and uncover underlying business needs
- Ability to clearly communicate technical concepts to both technical and non-technical audiences
- Experience with process modeling, workflow design, and system/architecture diagramming (e.g., Visio or similar tools)
- Familiarity with data analysis and modeling, including SQL and working with large datasets
- Experience with data formats and tools such as XML, JSON, Postman/Insomnia, and relational databases
- Highly adaptable, self-motivated, and able to quickly learn new technologies and business domains
Preferred Qualifications
- Background in workflow and process optimization
- Experience supporting BPM or workflow automation platforms
The Team
The WI Automation and Workflow Solutions team is a group of technologists and BPM experts focused on modernizing and transforming Workplace Investing operations. We build cloud-based applications to replace legacy systems and advance workflow transformation through modern BPM platforms—enabling scalable, efficient, and future-ready operations.
Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Certifications:
Category:
Information TechnologyPlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Apply
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Benefits that balance life and work
From our fully paid parent leave to our on-site health and wellness centers, our benefits support the belief that more balance you have, the better you can achieve your goals.
Company overview
Company overview
At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experience.
Reasonable accommodations
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation contact the HR Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 3.
Equal opportunity employer
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop, and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Applicant screening
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.