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Sales Analyst

Guardian Life

Guardian Life

IT, Sales & Business Development
Boston, MA, USA
Posted on Wednesday, October 18, 2023

Do you want to be part of a high performing sales team?

Do you have a passion for building strong and lasting relationships with customers? Are you a team player who is adept at collaborating across internal and external teams? Is a culture where “People Count,” “We Do the Right Thing,” and “We Hold Ourselves to Very High Standards” important to you? If so, Guardian is seeking a Sales Analyst, Core Market to join its Core Market Group Benefits Sales team.

The Sales Analyst’s primary accountability is to act as the designated Field resource to support Sales Executives and Client Management team in the 25-999 market. They are accountable for following all (SOPs) Standard Operating Procedures for the RFP and New Business/Add Issue submission processes. A successful Sales Analyst must demonstrate strong product / business knowledge, collaboration / communication skills, project management and the ability to perform tasks using technology and systems utilized within Guardian (Outlook, Salesforce, CPS, Excel, Adobe, SharePoint, Access, etc.). The position must balance the needs of the clients with those of the business and respond to customer inquiries with the objective of selling new business, ensuring that client satisfaction, accuracy, competitiveness, and profitability are achieved. Additional major responsibilities include negotiations with Underwriters, effective collaboration with Sales Executives and other team members, and managing the requoting of proposals as needed to help generate sales.

You Will:

Perform duties associated with Inventory Management, RFP processing, and new business/add issue submissions. Position works closely with Sales Executives, Client Management, Rating, Underwriting, Onboarding, and Producers /Assistants to ensure that information required for releasing a competitive quote and submitting new business is received and processed accurately and in a timely manner.

  • Manage RFP Inventory and Quote Process including:

  • reviewing RFP data, discerning what has been received and identifying what is needed to underwrite and release a quote,

  • Partnering with Rating and Quoting to ensure proposals are on track to meet due dates

  • Meeting with team to review inventory status

  • Make recommendations regarding benefit / rate options based on analysis of RFP and assessment of customer’s buying triggers through consultative interactions with Sales Executives and customers.

  • Engage key internal stakeholders needed to put together a comprehensive proposal strategy (i.e. dental recruitment, BenTech, Worksite, Enrollment)

  • Independently, or in collaboration with Sales Executives:

  • Meet with Underwriting to negotiate rates, exceptions, and approvals;

  • Discuss RFP, plan design options, and multi-line options with Producers and their assistants,

  • Build strong relationships with underwriting, brokers, and their staff to ensure that customer needs are met while maintaining profitability and acceptable risk.

  • Proactively contact Producers / Assistants to follow up on quotes to gauge competitiveness and/or gather post-mortem data.

  • If Guardian is awarded the business, work closely with Sales Executive/Underwriter to finalize sold quote and initiate Onboarding process following SOP.

  • Handoff and transition case from sales to Onboarding.

  • Provide backup support to colleagues as needed.

  • Serve as Subject Matter Expert on various Guardian systems and procedures.

Position Qualifications

  • BA or BS degree preferred

  • 1-3 years of group insurance experience processing RFP preferred

  • Knowledge of group insurance, products, and services

  • Knowledge of underwriting principles and practices

  • Demonstrated success in servicing customers (Producers / Assistants / Planholders)

  • Experience working with and addressing the needs of field sales organization in a highly dynamic, fast-paced environment

  • Excellent written and verbal communication skills

  • Excellent organizational and time management skills

Reporting Relationships

This position reports to the Team Lead, Sales Analyst, Core Market .

Location Requirements

  • The primary location for this Boston MA with a hybrid work arrangement.

We Offer

  • Meaningful and challenging work opportunities to accelerate innovation in a secure and compliant way.

  • Competitive compensation package

  • Excellent medical, dental, supplemental health, life and vision coverage for you and your dependents with no wait period.

  • Life and disability insurance

  • A great 401(k) with company match

  • Tuition assistance, paid parental leave, and backup family care.

  • Dynamic, modern work environments that promote collaboration and creativity to develop and empower talent.

  • Flexible time off, dress code, and work location policies to balance your work and life in the ways that suit you best.

  • Employee Resource Groups that advocate for inclusion and diversity in all that we do.

  • Social responsibility in all aspects of our work. We volunteer within our local communities, create educational alliances with colleges, drive a variety of initiatives in sustainability.

About Guardian

Guardian has been helping people protect their futures and secure their lives for 160 years. Every day, we serve approximately 29 million people through a range of insurance and financial products. We help people and their families pursue financial security and well-being in life, health, and wealth. We help companies take care of their employees. And we help people recover and thrive after unexpected loss.

From our founding in 1860, when a community of immigrants joined together to insure and protect their businesses and families, doing the right thing for our policyholders and customers has guided everything we do. Our dedication to customers has helped us remain one of the most highly rated in client satisfaction and financial strength.

And as one of the largest mutual insurance companies, we know what matters most: putting the needs of our customers first. Because everyone deserves a Guardian. Learn more about Guardian at www.GuardianLife.com.

© Copyright 2021 The Guardian Life Insurance Company of America, New York, NY

Salary Range

$55,570.00 - $83,350.00

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.

Health Care

  • Choice of [high deductible/copay] medical plans* with prescription drugs, including coverage for fertility and transgender inclusive benefits

  • Dental plan

  • Vision plan

  • Health care accounts – flexible spending, health reimbursement, and health savings accounts

  • Critical illness insurance

Life and Disability Insurance

  • Company-paid Life and Disability insurance plus voluntary supplemental coverage

  • Accident insurance

Retirement and Financial

  • 401(k) retirement plan with a company match, plus an annual age/service-based Company contribution and an annual profit-sharing contribution, if applicable

  • Complimentary 1:1 financial guidance with a licensed Fidelity representative

Time Off and Remote Work

  • Flexible work arrangements (part in-person/part remote)

  • Unlimited paid time off for most roles plus time off for volunteering, jury duty, voting, and bereavement

  • Personal holidays for colleagues to use in recognition of religious, cultural, or civic days

  • Paid parental leave and paid family and medical leave policies

Emotional Well-being and Work-Life

  • Emotional well-being, mental health, and work/life resources powered by Spring Health

  • Wellness programs, including fitness program and equipment reimbursement

  • Child, adult, and elder back-up care support through Bright Horizons

  • Adoption assistance

  • College planning

  • Tuition reimbursement

  • Student loan assistance

  • Commuter benefits in select metropolitan areas

Justice, Equity, Diversity & Inclusion (J.E.D.I.)

  • Employee Resource Groups that advocate for inclusion and diversity

  • J.E.D.I. certification and training programs

  • Matching gifts/volunteering

Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.