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Bilingual Regional Communications Consultant - Texas (Houston, Dallas, or Austin) Remote

John Hancock

John Hancock

Marketing & Communications
Texas, USA · Remote
Posted on Wednesday, May 8, 2024

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement


Job Description

The opportunity

As a Regional Communications Consultant at John Hancock, you will have the opportunity to work with a diverse range of clients and contribute to the success of our retirement plan and investment initiatives. You will be responsible for on-site enrollment/education services, ensuring dynamic communication of retirement plan and investment concepts to meet the needs of employees, participants, and plan sponsors. Additionally, you will participate in virtual enrollment/education meetings, delivering remote presentations and providing support to internal and external partners. This is a remote work arrangement in Texas with an opportunity for travel within in an assigned territory.


On-site enrollment/education services 80%

  • Working with intermediaries to schedule and conduct effect enrollment/education meetings (in both English and Spanish (if applicable) that communicate retirement plan and investment concepts as appropriate to meet the employee/participant and plan sponsor needs

  • Respond to questions/concerns regarding John Hancock investments, products and the use of 401(k) retirement savings programs

  • Assist plan sponsors and intermediaries who wish to conduct on-site enrollment meetings to ensure that John Hancock is appropriately represented and that enrollment tools are used effectively

  • Work closely with intermediaries and plan sponsors to grow assets under management through effective employee education and enrollment initiatives

  • Coordinate the delivery of materials (as determine vital) for use in on-site enrollment/education meetings

Participation in virtual enrollment/education meeting delivery 20%

  • Facilitate and deliver remote presentations including group enrollment/education meetings and the ordering of materials as required

  • Support delivery of website demonstrations for internal and external partners

Working Conditions:

  • Work from home position

  • Extensive travel within assigned territories, and cross time zones

How will you create impact?

Through a deep understanding of the company and its retirement products, you will build and maintain John Hancock's relationships with plan sponsors and Financial Representatives. You are excited and capable of working both independently and collaboratively and you’ll rely on your excellent presentation skills to effectively communicate complex information to various audience levels via multimedia tools.

What motivates you?

  • You obsess about customers, listen, engage and act for their benefit.

  • You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

  • You thrive in teams and enjoy getting things done together.

  • You take ownership and build solutions, focusing on what matters.

  • You do what is right, work with integrity and speak up.

  • You share your humanity, helping us build a diverse and inclusive work environment for everyone

What we are looking for

  • College degree or equivalent work experience in education or the pension and/or defined contribution sector.

  • Two to three years of experience in a similar role.

  • Life insurance and variable license as determined for territory coverage.

  • NASD Series 6 and 63, or the ability to acquire them within six months of hire.

  • Industry designations such as APA, APR, ChFC, etc., are a plus.

  • Spanish/ English bilingual skills required

What can we offer you?

  • A competitive salary and benefits packages.

  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

  • A focus on growing your career path with us.

  • Flexible work policies and strong work-life balance.

  • Professional development and leadership opportunities.

Our commitment to you

· Values-first culture
We lead with our Values every day and bring them to life together.

· Boundless opportunity
We create opportunities to learn and grow at every stage of your career.

· Continuous innovation
We invite you to help redefine the future of financial services.

· Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where everyone thrives.

· Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.


About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Salary & Benefits

Salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Please contact recruitment@manulife.com for additional information.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify I Pay Transparency

Company: John Hancock Life Insurance Company (U.S.A.)