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Senior IT Controls Analyst

John Hancock

John Hancock

IT
Boston, MA, USA · Waterloo, ON, Canada · Toronto, ON, Canada
USD 104,860-194,740 / year
Posted on Oct 7, 2025

Join our US Segment Technology Risk and Governance Team!

This role will lead the coordination of complex Risk, Governance and Security related projects within the US Segment of Manulife; such as, tracking project progress and be providing regular updates to department leadership and other partners to ensure transparency and visibility.

Collaborate with various teams for the successful completion control reviews and intelligence reporting.

Position Responsibilities:

  • Prioritize, synchronize, and document tasks related to line 2 control evaluations impacting the technology team.

  • Proactively identify and address risks and issues.

  • Collaborate with partners and other teams to ensure information is shared in a timely manner.

  • Support activities in response to internal audits impacting US Technology.

  • Maintain a view of controls activities (ie. Controls Intelligence).

  • Support planning, reporting and communications for the controls integrity management team within CRG.

Required Qualifications:

  • Knowledge of broad spectrum of technology and information security controls

  • Experience in technology risk, controls and mitigation activities

  • Excellent collaboration, communication, organization, and problem-solving skills

  • Solid time management and presentation skills


When you join our team:

We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Referenced Salary Location

Boston, Massachusetts

Working Arrangement

Hybrid

Salary range is expected to be between

$104,860.00 USD - $194,740.00 USD

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify I Pay Transparency

Company: John Hancock Life Insurance Company (U.S.A.)